Freelancer profile translated to English.

Description

Salesforce Solution Architect and Practice Leader with over 8 years of experience in the design and transformation of Salesforce platforms in complex and multi-system environments. Expertise in defining functional architectures, data modeling, and integration with third-party systems via APIs and middleware. Proven experience in leading CRM migrations to Salesforce, architecture governance, and delivery management on strategic programs, in coordination with business, IT, and technical teams.

As a Practice Leader, contributing to the structuring of Salesforce standards, solution governance, and team coaching.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Arabic
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Ohana Conseil
Salesforce Functional Architect
May 2022 - Today (4 years and 3 months)
Paris, France
Leading Salesforce implementation and transformation projects (Financial Services Cloud)
Designing functional architectures (data model, processes, integrations)
Configuring the Salesforce platform (Flows, objects, automations, reporting)
Structuring and optimizing business processes
Coordinating business and IT teams and managing delivery
Supervising testing, acceptance, deployment, and stabilization phases
Ensuring overall solution consistency and alignment with the IT system
Implementing rapid optimizations (processes, flows, reporting)
Salesforce Team management Agile method Salesforce Architecture Solution design
MIDISGroup
Salesforce Business Analyst
November 2017 - May 2022 (4 years and 6 months)
Beyrouth, Lebanon
Participating in Salesforce implementation and evolution projects (Sales Cloud / Service Cloud)
Gathering business requirements and designing suitable solutions
Configuring and administering the Salesforce platform (objects, flows, automations, security)
Implementing and optimizing business processes
Supervising integrations with third-party systems (APIs, middleware)
Managing data migrations and historical data recovery
Coordinating business and technical teams and supporting delivery
Supporting users and continuously improving the platform
Salesforce Platform App Builder Salesforce Service Cloud Salesforce Sales Cloud Salesforce Financial Services Salesforce Consultant