About Ebot
English
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French
Fluent
Experience
- Origin 365 & Qubesense IndiaSenior IT Digital Transformation Specialist and EntrepreneurDIGITAL AND ITFebruary 2022 - Today (4 years and 4 months)Douala, Cameroon• Partner with Qubesense India to analyze and evaluate technology systems to recommend improvements or identify opportunities for increased efficiency and productivity for clients• Conduct in-depth market research on emerging technologies and trends to guide business strategies, identify potential innovations, and scout emerging competitors.• Participate in control activities such as risk assessments, self-assessments, COB initiatives, and audits; recommend enhancements to improve compliance and efficiency• Provide IT consultation services, optimising IT infrastructure and adopting cost-effective technology. I equally Diagnose and resolve network issues using evaluative judgment and technical troubleshooting, ensuring optimal LAN/WAN performance.- Worked with small and medium-sized businesses to implement Digital Transformation strategies and also find the best reliable greentech solutions.
- TSG CameroonSenior IT Systems and Network Support AnalystJanuary 2021 - April 2024 (3 years and 3 months)Douala, Cameroon• Lead the design, implementation, and maintenance of the company's IT infrastructure, ensuring high availability, scalability, and security.• Provide technical support for hardware, software, and network issues at service stations and corporate environments boosting reliability.• Collaborate with cross-functional teams to align IT strategies with business objectives, contributing to a 15% growth in overall business performance• Carried out Cumulative system Maintenance and upgrades on IT Systems(PC, Network, B.O Servers)
- Addax PetroleumIT Service Desk/ Technical Support AnalystMay 2019 - December 2019 (7 months)Douala, Cameroon• Provided technical support to end-users, resolving a wide range of hardware, and network issues.• Managed service requests and incidents using IT Service Management (ITSM) tools, ensuring timely resolution and high customer satisfaction.• Assisted in the deployment of new systems, including software installations, upgrades, and patch management. I also carried out IT Induction for new employees during onboarding
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Education
- Bachelor of Technology in Information and Communication TechnologyHigher Institute of Business Management and Technology2017Bachelor of Technology Information and Communication Technologies
- Cat 7 Vocational Qualification Diploma in IT Maintenance and NetworksIntensive Vocational Training Center2015AN Advanced Vocational Training qualification
Certifications
- Google Cloud Network EngineerGoogle2024
- Google IT Support Professional CertificateGoogle2024