Ebony B.

Leading on account management, serving as the senior point of contact for key clients, fostering long-term relationships with decision-makers.

Managing and growing client accounts through proactive account planning, increasing repeat business and upsell opportunities.

Developing and implementing strategic project plans, managing end-to-end project delivery across a diverse range of industries, including lifestyle, entertainment, and hospitality.

Overseeing cross-functional teams, ensuring alignment between project execution and client expectations.

Delivering high-impact campaigns under tight deadlines, achieving measurable success against client objectives.

Developed and managed high-profile partnerships, driving collaboration and revenue generation. Supervised event budgets and timelines with 95% adherence, reducing delays and improving efficiency. Negotiated 30% supplier cost reductions, saving resources while enhancing quality. Oversaw projects with budgets up to £2.2 million, ensuring commercial and operational success. Applied risk management strategies, reducing disruptions and strengthening project resilience.

Managed multi-location, end-to-end event production for in-store brand experiences. Collaborated with cross-functional teams to ensure seamless execution of events that exceeded expectations. Demonstrated proactive problem-solving and independent decision-making in dynamic, fast-paced environments. Delivered compelling customer experiences and consistently hit key brand moments across diverse platforms.