Eak Loui

Products: Microsoft Powerapps / Power Automate

Actively contribute to improving the design and overall efficiency of artificial intelligence solutions by collaborating with various PMs, developers, content designers, and UX researchers to design brilliant interactions and intuitive experiences.

Collect and analyze user behavior through usage analytics, A/B testing, usability testing, and surveys.

Use market research/competitive analysis and independent research to help improve UX.

Synthesize research findings to create user stories and personas to help the team (wireframes, use cases, and task flows).

Integrate feedback and iterate quickly on Figma.

Identify and implement opportunities to improve the UX process.

Contribute to the design process and play a role in the continuous improvement of human-centered design and product development.

Present research to teams and management while clearly articulating the "why".

Responsible for all UX design phases, from strategy to execution, on mobile, web, business application, and beyond projects.

Continuous improvement work in a trio with an interface designer and a technical expert.

Role of evangelist internally.

On projects, I was responsible for the discovery, definition, prototyping, and execution phases.

Identification of user pain points on existing tools and sites

Create graphical interfaces for the future site https://support.huawei.com/enterprise/en/index.html (Wireframes, mock-up design, style guide)

Monitor product lifecycle, in close collaboration with the development team, through Agile rituals (stand-up, demo, retro)

Graphical acceptance testing of delivered mock-ups

Creation and maintenance of a Design System

Participation and facilitation of design sprints with project stakeholders.

User journey improvement – Agile Methodology –

Mobile first

Collaborative work with business owners, product owners, developers, and the creative studio in Agile

Collection of contextual information before UX reflection work from business units (A/B Test results, Click-through rates, personas; issues, expectations from business units, marketing; description of needs, brief, competitor benchmarking...)

Reflection work on the different user journeys (customers, customer area, online store, sales advisor tool...) with redesign of existing journeys and creation of new interfaces.

Responsive & Desktop: production of precise, clear, elegant, and functional wireframes for each screen, then assembly of interactive prototypes (Sketch, Invision, Craft; Axure)

Ergonomic recommendations for better information comprehension.

Presentation and explanation of my ergonomic choices to the various stakeholders, then adjustment of wireframes if necessary after feedback from the different interlocutors.

Weekly meeting on the progress of the various topics with managers and activity/progress report on Jira/Confluence.

Supervision of junior UI/UX designers.

Constant monitoring of UX best practices, daily benchmarking, exchange & sharing with UX collaborators on trends.

UI work on pages once all screens are validated by the teams, respecting the existing graphic charter.

Verification of screen integration before production releases

Participation in the weekly elevator pitch during which the finalized topics are presented.