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Dzexolokpli K AmouzouDK

Dzexolokpli K Amouzou

IT Support Technician / Helpdesk | Systems Administrator

€150/day
Lomé, TG
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Dzexolokpli K

IT support technician with over 12 years of experience in systems and network administration, I resolve your IT incidents quickly and ensure the continuity of your operations.
Incident diagnosis and resolution (workstation, network, applications), ticket management, remote or on-site user support, infrastructure security (pfSense firewall, VPN, network hardening).
I have supported organizations such as the Port of Lomé, Bank of Africa, and the CCI Togo on IT infrastructure and security issues.
Responsive, rigorous, comfortable with both users and technical layers (network, servers, security).

Based in Lomé (Togo), I primarily work remotely, but I can travel to Europe occasionally for on-site assignments if necessary.
  • French

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Neo-Microfinance
    Systems & Network Engineer
    December 2023 - Today (2 years and 8 months)
    • Design, cabling, and commissioning of the IT network
    • Deployment of security solutions (firewall, automatic backups)
    • Administration of application and data servers
    • User support and helpdesk
    • Management of printers, copiers, and UPS units
    HelpDesk Windows Server Network Security Task Automation GPO
  • DZESCOL
    Systems & Network Engineer
    February 2016 - Today (10 years and 6 months)
    • Preventive and corrective maintenance of computer workstations
    • Installation and configuration of local networks and interconnection of remote sites
    • Deployment and administration of Wi-Fi zone solutions
    • Implementation of video surveillance and access control systems
    • Management of small and large power UPS units
  • Consultant Odoo – Chambre de Commerce et d'Industrie du Togo
    Junior Consultant
    October 2023 - February 2025 (1 year and 4 months)
    Dapaong, Togo
    • Deployment of the Odoo ERP as part of the Lon'Kèlèw project
    • Setting up mini-networks for SMEs
    • Presentation and training of teams on Odoo
    • Strategic advice to boost productivity and digitalization

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Education

  • Professional Bachelor's Degree
    University of Lomé
    2013
    Licence Pro –
  • Odoo Advanced Training
    Chamber of Commerce and Industry of Togo
    2023
    Perfectionnement Odoo

Skill set

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