Freelancer profile translated to English.

Description

I help companies, schools, SMEs, and internal teams save time on their IT projects through automation, structured technical support, and internal tool development.

I can assist with:

— PowerShell / Microsoft 365 / Entra ID automation

— Level 1/2 IT support, diagnostics, and incident resolution

— Creation of dashboards, scripts, forms, and internal tools

— Administration of Windows, user accounts, permissions, Teams, Outlook, SharePoint

— Simple web development: React, API, Python, PHP, PostgreSQL, Docker

My goal: to deliver a clear, documented, maintainable, and useful solution quickly.

You can send me your needs even if they are not yet fully defined: I can help you clarify the scope, propose a realistic solution, and estimate the time required.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Paris (up to 50km)

Epitech - L'école de l'excellence informatique
IT Support and Automation Engineer
EDUCATION AND E-LEARNING
January 2026 - Today (7 months)
Le Kremlin-Bicêtre, France
Project lead for GLPI, transitioning from Zammad: complete platform configuration, structuring entities, profiles, groups, ITIL categories, assignment rules, ticket templates, and documentation. Prepared pre-production and then production rollout.

Level 1/2 IT Support: incident management, user accounts, access, MFA, passwords, software licenses, onboarding/offboarding, and workstation support.

Administration of Microsoft Azure, Entra ID, and Microsoft 365. Used Jira for IT order tracking. Developed an internal tool for automating and centralizing business processes.
Microsoft Entra ID Microsoft Azure Docker Rust React.js
James Pamara
IT Support and DevOps Engineer | Full Stack Dev
LUXURY GOODS
January 2026 - Today (7 months)
Paris, France
I am a versatile junior developer with a dual expertise in software development and IT support/systems administration. As a freelancer, I assist clients with concrete needs, both on the front-end and back-end, by building clean, maintainable applications and features tailored to business requirements.

I can help with creating modern web interfaces, front-end integration, back-end logic, APIs, and technical project structuring. I also have a solid foundation in system environments and technical support: installation, configuration, diagnostics, incident resolution, tool management, user support, and process improvement.

I place great importance on rigor, reliability, and continuous progress. My goal is to deliver serious, understandable, and useful work, while remaining transparent about my level and committed to each mission. I am particularly comfortable with projects combining web development, internal tools, technical support, automation, and cloud environments.
Front-End Development Back-End Development System Administration Microsoft Azure GitHub
AP-HP,
User Support Technician
MEDICAL
October 2024 - July 2025 (9 months)
Paris, France
PACS, Qdoc RIS & Scheduling Administrator.

Management of technical support requests from users and resolution of incidents within the allotted timeframes.

Reduced incident resolution time by 20% through process optimization.

Training users on the use of IT tools and specific software.
PACS Orbis Scheduling QDOC RIS SMAX