About Duyen
French
Native or bilingual
English
Fluent
Experience
- Optimum CITManager / Web & Mobile Business UnitDIGITAL AND ITFebruary 2024 - Today (2 years and 6 months)- Consulting, definition, and steering of strategy to maximize the visibility and performance of digital projects- Coordination of the division's various activities- Management and coordination of multidisciplinary teams (developers, designers, etc.) to ensure objectives are met- Evaluation of individual employee performance, identification of needs, and implementation of action plans- Planning and supervision of the design, development, and optimization of digital projects- Analysis of web performance and identification of improvement levers (KPIs, traffic, conversion rates)- Implementation of best practices in UX/UI to enhance user experience- Monitoring of web trends and technologies- Resource optimization for profitable projects- Internal and external animation of the division's activities- Participation in tender responses- Commercial relations- Recruitment
- Almavia CXSenior Digital Project ManagerDIGITAL AND ITNovember 2021 - Today (4 years and 8 months)La Seyne-sur-Mer, France- Identification of digital needs and support for clients in their web challenges- Management of the implementation and maintenance of large-scale projects (TMA)- Work organization, workload and schedule planning and monitoring- Writing functional specifications- Creative / technical brief- Coordination of project stakeholders and project team- Identification and anticipation of project risks / monitoring of deadline - budget balance- Meeting facilitation- Monitoring and ensuring the quality of work and deliverables- Monitoring project profitability (KPIs)Accounts: Groupe Atlantic, Fédération des Hôpitaux de France (FHF), Ministère de la Culture, Institut de Recherche pour le Développement (IRD), Musée d'Orsay, Musée de l'Orangerie, CCI Hauts-de-France, Unifrance, CNP Assurances
- MetyceaDigital Project ManagerDIGITAL AND ITNovember 2018 - February 2021 (2 years and 4 months)La Seyne-sur-Mer, France- Preparation for project deployment (brief, agenda…)- Operational project management- Vendor relations- Management of meetings with project stakeholders (clients and team)- Creation of creative and technical briefs- Identification and anticipation of project risks / monitoring of deadline - budget balance- Steering and monitoring of work progress- Execution of testing phases and client acceptance testing monitoring to ensure project quality- Client training on using CMS Magento 1 / Magento 2 / WordPress / Drupal / EZ Publish
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Education
- Master Information-CommunicationINGEMEDIA2015
Certifications
- Google Analytics CertificationGoogle2017
- Google AdWords Search Network CertificationGoogle2017