About D'Uva
French
Native or bilingual
English
Fluent
Dutch
Fluent
Italian
Native or bilingual
Experience
- Loterie NationaleWarehouse and Logistic ManagementPUBLIC SECTORNovember 2024 - Today (1 year and 8 months)Senior Operations & Logistics Manager with a strong track record in transforming warehouse performance and driving large-scale operational excellence initiatives.A dedicated practitioner of continuous improvement and Lean Management, recognized for building engaged, high-performing teams and embedding a culture of ownership across operations.Proven ability to lead strategic transformation programs, including production chain modernization and enterprise-wide IT migrations.Successfully managed high-volume distribution networks, overseeing daily deliveries to over 650 points of sale within a total network of 6,500 locations.Expert in overseeing daily inbound and outbound transportation in coordination with third-party logistics (3PL) providers.Experienced in delivering data-driven insights and board-level recommendations to support critical investment decisions.Expert in end-to-end supply chain optimization, including SAP EWM implementation and warehouse system integration in complex environments.
- PARTENAMUTBusiness Unit ManagerJune 2022 - October 2024 (2 years and 4 months)Lead a team of 21 (administrative support + sales) managing health insurance for newcomers and expats in Belgium. Process & IT Improvements Secured budget and internal sponsorship for IT development. Implemented a unified CRM across two mutual insurance companies (2-year project), reducing customer onboarding time by 2 weeks and eliminating duplicate coding, boosting staff motivation and service continuity. Sales & Marketing Achievements Achieved recruitment targets 3 consecutive years through close sales monitoring and performance coaching. Launched targeted social media marketing campaigns and optimized collaboration with external service providers to drive end-to-end sales and distribution.
- SOAPEOPLEGroup Lead Gen Marketing & Sales managerCONSULTING AND AUDITSApril 2018 - December 2021 (3 years and 8 months)U. S. Steel Europe – Germany GmbH, Dusseldorf, NW, GermanyB2B Services for: SAP / S4 /EWM /SD/SF, Supply Chain, Credit Management, IoT (T-Systems) & Consultant Placement Trained & Upgraded Skills: Successfully upskilled 30 SAP S4/EWM/SD/FICO/SF consultants across the ecosystem, including the Lead Generation (Inside Sales) marketing team and the Data Quality team in close collaboration with digital marketing and stakeholders.Business Development: Spearheaded a clear GTM strategy with the Lead Gen team, generating an average of 200 new opportunities per year (2018–2020), consistently meeting and exceeding objectives. Talent Development: Co-created and led the first Sales Academy (2019), recruiting and training 19 junior sales engineers through a 4-week incubation program followed by a 1 -year practical training. Personally mentored 10+ juniors to sales excellence. Process Optimization: Convinced Country Managers to adopt a unified CRM (SAP C4Hana Cloud), delivering a global view of leads, improving commercial efficiency, reducing redundancies, and accelerating decision-making. Executive Reporting: Presented monthly KPI dashboards to the board, enabling strategic decisions on sales performance across multiple countries.
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Education
- Sales management coaching training program-INVENTI Antwerpen2009Sales management coaching training program
- Bachelor of Science in Political ScienceUniversité Libre de Bruxelles1996Bachelor level in Political Science