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Duplex K.DK

Duplex K.

IT Project Manager | Service Delivery Manager

€550/day
Les Iles, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Duplex

Digital Workplace Project Manager with 8 years of experience, I manage digital transformation projects from end to end for large corporations and SMEs (SNCF, Renault Alpine, Christian Dior, Eutelsat).

Currently on assignment at Optima Advisory, I am deploying the complete Microsoft 365 environment: SharePoint Online architecture (modern sites, Hub Sites, document governance), Teams, OneDrive, Power Automate — from design to production for 30 users.

**What I bring to your projects**:

— SharePoint Online Management: architecture, governance, access management, GDPR compliance
— Microsoft 365 Deployment: Teams, Exchange, OneDrive, Power Automate
— Change Management: training workshops, user guides, adoption
— Project Management: scoping, planning, steering committee reporting, risk management
— SharePoint On-Prem → Online Migration: strategy, sequencing, testing, production deployment
— Multi-stakeholder Coordination: IT teams, business units, service providers, management

**Certifications & Methodologies**:

ITIL V4 · DevOps · Agile/Scrum · GDPR · EBIOS Risk Manager

**Environments**:

SharePoint Online · Teams · Power Automate · Azure AD · ServiceNow · Jira · Confluence
Available for assignments in Île-de-France or remote work. Accustomed to starting quickly and working autonomously.
  • English

    Fluent

Can work on-site
Les Iles (up to 50km)

Experience

  • SNCF - e.SNCF Solutions
    IT Support Knowledge Manager
    TRANSPORTATION
    January 2026 - May 2026 (4 months)
    Lyon, France
    • Manage the governance and design of IT support knowledge
    • Ensure cross-functional coordination between providers, L1/L2 support teams, and technical referents
    • Improve the consistency of support quality and performance (processes, documentation, quality control).
    • Contribute to the structuring and industrialization of the Confluence knowledge base
    Atlassian Confluence ITIL V4 Office 365 Administration Atlassian JIRA ServiceNow
  • SNCF - Geodis
    SaaS Solutions Migration Project Manager
    TRANSPORTATION
    December 2023 - October 2025 (1 year and 10 months)
    Paris, France
    • Manage the migration of Citrix Workspace infrastructures and business applications to branches
    • Orchestrate collaboration between L2 support teams and service providers
    • Write Proofs of Concept (POCs) and test cases, execute functional and technical tests
    • Ensure weekly reporting: tracking milestones, deliverables, indicators, and action plans
    Atlassian JIRA Project Management Atlassian Confluence Azure Cloud Citrix XenDesktop
  • RENAULT | Alpine cars
    Infrastructure Manager
    AUTOMOBILE
    October 2022 - November 2023 (1 year and 1 month)
    Paris, France
    • Audit a park of +1000 workstations and define a segmented architecture (industrial workstations/dedicated VMs)
    • Manage business projects and continuous SaaS solution migrations
    • Ensure coordination of support activities in RUN mode
    • Write operational documentation and transfer to production teams
    • Maintain the structure of IT documentation and reporting
    ServiceNow ITSM System and Network Administration Project Management Microsoft Azure Office 365 Administration

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Education

  • DevOps Consultant Training
    Edugroupe
    2022
    Formation Consultant Devops
  • Master 2, Computer Science
    FEDE
    2019
    Master 2, informatique

Skill set

Categories