Freelancer profile translated to English.
Back to original languageAbout Pauline
Hello, former department manager, I combine my expertise in management, strategy, and communication to develop dynamic and loyal communities.
MY PROFILE:
💼 - +3 years of experience as a Team Manager with internal communication creation.
- Already two freelance contracts, as a community manager for a caftan boutique and two Italian restaurants.
🎓 Trained in community management and UGC creation.
Always on the lookout for trends, I bring creativity and rigor to every project. Choosing a community manager means: boosting conversion rates by 20 to 30% and increasing visibility by up to 50%.
Wondering how?
- Tailor-made strategy.
- Impactful content.
- Management + engagement.
- Profile optimization.
- Performance analysis.
☀️ Are you lacking visibility and/or engagement from your community?
☀️ Are you new to social media?
☀️ Are you struggling to stand out?
☀️ Do you have no/no more ideas for your creations?
Does this resonate with you? Then take advantage of the 30-minute free call and contact me ☀️
French
Native or bilingual
English
Conversational
Can work on-site
Villefranche-sur-Saône (up to 30km)
Experience
- Panuozzi et Place ItalienneItalian CuisineRESTAURANTS AND FOOD SERVICEDecember 2024 - January 2025 (1 month)As a Community Manager for two Italian restaurants, my mission is to create and maintain an authentic and engaging relationship with our online community.My role consists of:Creating attractive and visual content: I design captivating posts and visuals that showcase the dishes, to arouse interest and the desire to come and dine.Managing social media: Primarily Instagram to ensure an active and dynamic presence, answer our customers' questions, and interact with them.Community engagement: Organizing contests, responding to DMs, moderation, reposting.Analyzing performance: I monitor the results of campaigns and actions taken to constantly improve our strategies and better meet our customers' expectations.My goal is to make the restaurants shine, build customer loyalty, and introduce Italian cuisine to a wider audience.
- KAFTALINEKaftalineFASHION AND COSMETICSNovember 2024 - Today (1 year and 8 months)As a Community Manager for this boutique, my mission is to create and maintain an authentic and engaging relationship with our online community by:- Creating attractive and visual content- Managing social media (various platforms)- Engaging the community (responding to DMs, contests, stories, moderation)- Following trends (content always in line with fashion and caftan industry trends, while remaining true to our brand identity)- Analyzing performance (results of campaigns and actions taken to constantly improve strategies and better meet customer expectations)My goal is to make the caftan boutique shine, build customer loyalty, and introduce our creations to a wider audience.
- H&MDepartment Manager H&MJanuary 2022 - January 2024 (2 years)Clermont-Ferrand, France
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Education
- Community managerLiberté digitale2024Community manager
- Bachelor of Economics and Social Administration, Economics and Social AdministrationUniversité Clermont Auvergne2019Licence Administration économique et sociale, administration économique et sociale