About Dragan
English
Fluent
Experience
- Xpress HealthSenior AI Solutions/Full Stack EngineerJuly 2024 - December 2025 (1 year and 5 months)Dublin, IrelandXpress Health is a• • Designed and implemented Python backend services (FastAPI) for clinical documentation and analytics AI agents, integrating Retrieval-Augmented Generation (RAG) pipelines which reduced clinician documentation time by 30% and improved provider retention.• • Built end-to-end RAG pipelines by chunking, embedding, and indexing proprietary clinical guidelines and medical policies into a vector database (Pinecone), reducing hallucinations and enabling safe enterprise healthcare adoption.• • Implemented embedding strategies and semantic retrieval logic to ensure AI responses were grounded in patient-safe, institution-approved medical knowledge.• • Built analytics AI agents that summarized patient encounters and operational data, supporting faster clinical decision making and reducing manual review effort.• • Devised and orchestrated a multi-agent architecture leveraging LLMs (GPT-4o, GPT-4o-mini, Cohere), improving intent detection accuracy by 35% and reducing misclassification in conversational flows by 40%.• • Developed evaluation workflows to measure retrieval accuracy, response grounding, and clinical relevance, enabling continuous improvement of AI outputs in production.• • Enhanced model quality through LoRA fine-tuning, evaluation workflows, and prompt optimization, increasing response accuracy and reducing latency in production.• • Built clinician-facing Next.js interfaces for reviewing, editing, and approving AI-generated clinical notes, increasing trust and adoption of AI features.• • Deployed and operated AI services on AWS (ECS, Lambda, S3, RDS), supporting concurrent clinical sessions while meeting strict latency and availability requirements.
- Vector MLAnalyticsAI/ML EngineerAugust 2023 - June 2024 (10 months)New York, NY, USAFinancial Forecasting Platform for Banks & Lending Institutions• • Built LLM-powered financial analytics agents enabling finance teams to query data in natural language, reducing time toinsight from hours to minutes.• • Developed decision-support AI systems combining GPT-3.5 with structured financial data and RAG pipelines to support forecasting and risk analysis.• • Developed semantic document search services over contracts, financial policies, and historical reports using vector similarity search, improving information retrieval speed during audits and compliance reviews.• • Designed prompt templates, JSON output schemas, and post-processing validation logic to enforce numerical accuracy, deterministic responses, and source traceability in LLM outputs.• • Implemented a voice-enabled interface using speech-to-text pipelines integrated with GPT-3.5 APIs, allowing internal finance teams to query financial data via voice and receive structured, auditable responses.• • Refined backend pipelines with FastAPI and Python, reducing response latency by 45% and enabling real-time text-to-speech with 99.9% uptime.• • Constructed and fine-tuned intelligent classification models supporting recommendation systems, wardrobe organization, and event detection.• • Rolled out GPU-based inference pipelines using Docker and cloud compute, streamlining scalability and improving system throughput.
- ClockworkSoftware Engineer (AI/LLM Systems/RAG)January 2022 - June 2023 (1 year and 5 months)Boston, MA, USAAn AI-native SaaS platform that replaces spreadsheets with an intelligent FP&A assistant delivering instant financial insights.• •Architected a production-grade semantic chatbot using LangChain and Pinecone, integrating domain NLP for real-time accuracy.• • Integrated AI-assisted search and RAG workflows using LLMs, embeddings, and vector databases to enhance functionality and provide contextual knowledge retrieval.• • Built and maintained scalable backend APIs using NestJS and FastAPI, ensuring secure data ingestion, transformation, and reliable storage pipelines.• •Architected resilient anti-blocking strategies (IP rotation, user-agent spoofing, adaptive retries), achieving 99.9% reliable production ingestion.• • Developed React/Next.js + TypeScript responsive dashboards and chat interfaces, evolving the MVP into a production platform for 1,000+ enterprise users.• • Drove significant latency and database load reductions by architecting and deploying Redis caching across high-traffic services.• • Built CI/CD pipelines using GitLab and Docker, improving deployment speed and minimizing service downtime.
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Education
- Bachelor of Software EngineeringSingidunum University2017Bachelor of Software Engineering