About Dragana
French
Native or bilingual
English
Conversational
Serbian
Native or bilingual
Experience
- AR24 StrasbourgFraud Referent, Quality ControllerJuly 2023 - Today (2 years and 11 months)• - perform quality controls in accordance with applicable processes• - fill in the quality control monitoring table• - detection of false documents and fraud• - take charge of the management and monitoring of PVID complaints - updated identity verification rules• - data entry, organization and updating of monitoring tables (Excel) -creation of quizzes (Microsoft Forms) -Processing of European Union passports, national identity cards and residence permits and foreign passports, skills=[]
- AR24 StrasbourgAdministrative OperatorOctober 2022 - July 2023 (9 months)• · Verification of the proper form of official documents presented• · Verification of the identity of recipients of electronic registered letters in compliance with confidentiality rules, skills=[]
- Hotel Ibis StrasbourgFloor EmployeeSeptember 2021 - June 2022 (9 months)• · Clean and check the cleanliness of common areas and rooms• · Preparation and service of breakfast in rooms and in the dining room• · Reception of guests upon arrival and handling of administrative formalities, skills=[]
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Education
- Diplôme généralLycée Filip Visnjic Bijeljina2008Diplôme général
- Licence de droitUniversité de L'Est Sarajevo Bijeljina2013Licence de droit