Freelancer profile translated to English.

Description

About me

I help companies reach their full potential with Salesforce and design efficient sales, service, and marketing processes.

In my previous work, I have successfully implemented projects in the areas of hotel management, order management, and library management. I develop tailor-made solutions that deliver real results.

My core competencies:

Salesforce Implementations & Optimizations

Automations, Flows & Integrations

Reporting & Dashboards for data-driven decisions

My goal is not only to provide a functioning system, but to create measurable added value for your business – more efficiency, better data quality, and sustainable growth.

Industry field of expertise

Languages

Turkish
Native or bilingual
German
Fluent
English
Conversational
Russian
Fluent
Turkmen
Native or bilingual

Workplace preferences

Can work on-site

Berlin (up to 50km)

Freiwillige Projekte, Zero2Hero IT-Community
Salesforce Developer & Administrator
SOFTWARE PUBLISHING
March 2025 - Today (1 year and 5 months)
Germany
Salesforce Implementation & Optimization – Develop and customize tailor-made CRM solutions.

Process Automation & Flow Creation – Efficiently design recurring business processes.

System Integrations – Connect Salesforce with external platforms.

Customizing & Configuration – Adapt workflows, fields, and objects to specific requirements.

Reporting & Dashboards – Analyze and visualize data for informed decisions.

Project Management – Plan, coordinate, and deliver projects on time.

Data Management & Quality Assurance – Ensure data consistency and optimize business processes.

Further Skills:

CRM Strategy & Best Practices

Salesforce Sales Cloud, Service Cloud, Salesforce Experience Cloud

Automation Tools & Workflow Optimization

Customer-centric solutions for hotel, order, and library management projects
Salesforce Sales Cloud Salesforce Service Cloud Salesforce Experience Cloud Apex Programming Salesforce Flow
Soft Innovas Bootcamp &Eigeninitiative (Online)
Salesforce Developer & Administrator
DIGITAL AND IT
May 2022 - December 2024 (2 years and 7 months)
Ukrainka, Ukraine
• ● Development and optimization of custom objects and relationships for efficient data organization

• ● Automation of business processes with Flow, Process Builder, and Approval Process to reduce manual work

• ● Development of Batch Apex classes and trigger frameworks to ensure test coverage and system stability

• ● Implementation of API integrations and Lightning Web Components (LWC) to improve data quality

• ● Creation of reports, dashboards, and web-to-lead forms to support faster decision-making processes

• ● Management of profiles, roles, and community users to optimize system security
Lightning Web Components (LWC) Triggers Batch Apex Profiles Roles
Educoin.biz,
Full Stack Developer
RETAIL (SMALL BUSINESS)
March 2020 - July 2021 (1 year and 4 months)
Ukraine
• ● Development of a complete web application from scratch (Frontend & Backend)
• ● Design of interactive user interfaces with HTML, CSS & JavaScript
• ● Implementation of REST APIs for system integration
• ● Backend development with PHP for business logic & data processing
• ● Integration of a chat feature and optimization of website performance
HTML/CSS/JS REST APIs Implementation PHP 7 Front-End Development