Douha Hamida

Complete overhaul of the Procurement service application for calculating and distributing oil product prices, financial risk coverage in markets, and procurement management (Orders/Inventory). The project was carried out with an offshore team (Vietnam) in Agile mode, from the scoping phase to post Go-Live support.

• Facilitating business workshops for the complete application overhaul

• Writing the test plan + performing functional acceptance testing (test plan)

• Backlog management and optimization (Agile methodology)

• Writing general functional specifications

• Application Go-Live launch/Product live

• Change management: training on the new application tool

Information systems overhaul program for indirect sales. The Swapp application offers a new channel for selling energy and services through partners.

• Agile evolution management: preparation and participation in various demos and daily stand-up meetings

• Analysis of client needs and specifications: participation in workshops and functional design

• Writing General and Detailed Functional Specifications

• Testing management: writing test plans, testing, analysis, and monitoring of anomalies

• SOAPUI analysis

• Management and coordination of production incidents: team mobilization, writing and dissemination of communications

• Identification of cross-functional impacts and escalation of alerts

• Initiation of new projects: implementation of a common governance structure, standardization of ITIL processes.

• Reporting: weekly dashboard, continuous improvement facilitation

• Change management: facilitation of client committees/Support/Business guidelines