Freelancer profile translated to English.

Description

Digital transformation consultant specialized in the insurance sector, I have developed expertise ranging from the initial scoping phase, through design, to production launch.

I am currently seeking opportunities in Paris for interim management (portage salarial).

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent
Vietnamese
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 10km)

MALAKOFF HUMANIS
Product Owner
CONSULTING AND AUDITS
May 2023 - September 2025 (2 years and 4 months)
Paris, France
PROJECTS:Cross-functional intervention within the Front IT department on several topics: from scoping to writing User Stories up to production deployment.

*E-Contracting:SharePoint workflow to track contract progress

*Post-Pleiade Contracting:Application that generates contractual documents

AREA OF EXPERTISE:

*Map application functionalities

*Participate in scoping workshops

*Write user stories and create visual aids
Coordinate with IT, testing, and business teams
*Maintain and prioritize the product backlog with the business
Control the budget and align it with business priorities
Manage and coordinate evolution requests and corrective maintenance with the TMA (Third-Party Maintenance Agreement)
Plan deployments of new versions and validate deliverables
Participate in the CAB (Change Advisory Board) for production deployment validation
Manage and lead acceptance testing
*Facilitate operational monitoring workshops with stakeholders
Ensure the writing of meeting minutes
Communicate progress to managers
*Ensure the support of business teams in adopting solutions
Ensure business support and monitor the progress of work
Analyze production incidents and find solutions

TECHNICAL ENVIRONMENT:

*SQL, Jira,Teams, Easyvista
Functional Specifications Communication Functional Acceptance Testing Project Management SQL
GAN ASSURANCES
Business Analyst & PPO
CONSULTING AND AUDITS
September 2022 - May 2023 (8 months)
Nanterre, France
PROJECTS:Redesign of the user interface (UI/UX) for generating quotes and managing MRH (Multirisk Home) products. Simplification and optimization of the user journey to make it more intuitive, with data entry assistance through pre-filled fields, to facilitate the work of agents and managers.

E-MRH:Journey for generating and managing MRH quotes:
Update personalized studies
Discovery data entry
Management of guarantees by segment
Quoting by address
Editing management

AREA OF EXPERTISE:

*Gather and formalize business needs
Analyze existing and already implemented functionalities
Align business needs with the existing IT system
Create mockups with Figma
Present and validate solutions with stakeholders
*Write user stories with their acceptance criteria
Maintain the product backlog (refinement, breakdown, clarification)
Present user stories to the technical team for developing the new solution
Verify the conformity of the developed solution and organize functional acceptance testing
*Coordinate with IT, business, and testing teams
Support product adoption

TECHNICAL ENVIRONMENT:

*Jira, Confluence, Figma
Figma Mockup Functional Specifications User Testing Agile Methodology Property and Casualty Insurance
MACIF
Test Pilot & PPO
CONSULTING AND AUDITS
September 2020 - September 2022 (2 years)
Niort, France
PROJECTS:Involvement within the Digital and Information Systems Department in an agile and international context on the GOING program and the AGEO project.

*GOING:Redesign of the P&C IT system adopting Guidewire technology (Claim Center, Policy Center, Billing Center, Contact Manager)

*AGEO:Redesign of the wreckage management application

AREA OF EXPERTISE:

OPTIMIZED WRECKAGE MANAGEMENT APPLICATION

*Write test scenarios
Ensure traceability between requirements and test cases
*Manage and lead acceptance testing
Develop training materials
Train the business team on the ALM Quality Center testing tool
Ensure analysis of bugs and management of acceptance testing and deliverable quality
*Oversee progress with the service provider DARVA to ensure deliverable quality
Produce reporting and monitoring indicators
Participate in steering committees (COPIL) and project committees (COPROJ)
Provide business support

NEXT-GENERATION P&C GUIDEWIRE TOOL

CLAIM CENTER:
Lead the integration of IRSA T3.1 flows with Third-Party Application Testing and business experts

POLICY CENTER

*Lead acceptance testing phases related to the creation of quotes, contracts, and amendments
Plan the availability of environments between different business teams
Plan environment backup requests during Time Travel tests
*Organize analysis meetings with business and IT
Ensure environment certification (technical validation of configuration with the user Admin of ClaimCenter, PolicyCenter, BillingCenter, and ContactManager modules)
Configure the different modules for testing needs
Manage authorizations
Assist in writing user stories and user acceptance criteria
*Coordinate with IT and business teams
Provide business support
Project Coordination Property and Casualty Insurance SAFe Digital Transformation English