Freelancer profile translated to English.

Description

Team leader, I have evolved in the IT world in mass retail and construction. Strong sense of customer service, my main skills are coordination, control, adherence to procedures, being proactive, continuous improvement.

Recognized and appreciated, I enjoy teamwork but can also work independently.

Do not hesitate to contact me.

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Créteil (up to 50km)

Faciliteam
Transition Manager IT Support Team Leader
DIGITAL AND IT
March 2024 - Today (2 years and 3 months)
Management of a team of 11 technicians, implementation of procedures, reorganization, recruitment, SDM, member of the Management Committee, assistance & support, updating the documentation repository, ...
Rigorous Organizational Transformation Available Attentive
BOUYGUES CONSTRUCTION IT
Mobile Telephony Manager BYCN FR
CIVIL ENGINEERING
January 2022 - August 2023 (1 year and 7 months)
78280 Guyancourt, France
Management of a team of 6 managers for a fleet of 17,000 subscriptions
Garantor of the fleet's life cycle, catalog management, innovation, L2 and L3 support
Billing and operator contractual negotiation
Team Management Financial Management Contract Management Innovation
BOUYGUES CONSTRUCTION IT
Telecom Architect, Videoconferencing and Mobility Tools
October 2014 - January 2022 (7 years and 3 months)
78280 Guyancourt, France
Mobile device management solutions BES & Good... Architecture and MCO for Cisco and Tandberg Videoconferencing solutions, Mitel TOIP, Operator management, Contract negotiation, Technological watch, VIP consulting and assistance, User manual writing, EMM, MAM blog for iOS, Android, Windows Phone, BB10 and BBo/s, Implementation and MCO of a Bes12 Good MDM infrastructure for a fleet of 15,000 mobile devices, Migration to MS Intune