About Dominique
French
Native or bilingual
English
Conversational
Experience
- Alphamind BelgiumManaging Director (freelance Owner)EDUCATION AND E-LEARNINGJanuary 2012 - Today (14 years and 5 months)Paris, FranceTrainer since 2001, I decided in 2012 to commit to the training, coaching, and Agile maturity audit sector. I had the opportunity to create partnerships in Belgium, France, Switzerland, and Luxembourg.Thanks to the acquired reputation and the value provided, I had the chance to support companies such as: Airbus, Alcatel Lucent, Orange, VOO, RTBF, Siemens, AKKA Technologies, Group SQLI, Atos Worldline, Natixis, Sogeti, Sopra Steria, CGI, CNES, Molnlycke, Rolex, CEE Luxembourg, Humani Hopitaux,...Approach and main achievements:• Satisfying the client has always been my main objective• Training delivered as a series of iterations with numerous feedback• Active and problem-based pedagogical approach. Use of workshops when applicable• PSPO (Product Owner) Training• PSM (Scrum Master) Training• PSK (Kanban for Scrum) Training• Agile Foundation• Working in an agile team• ITIL Foundation• Prince 2 Foundation• ISO 26000 CSR• ISO 7001/2 (Information Security)• CMMI• COBIT
- Keytrade BankAgile CoachBANKING AND INSURANCEDecember 2021 - April 2025 (3 years and 4 months)Bruxelles, BelgiumI had the opportunity to support the entire company. As the sole coach for two years, I mentored both development teams and operational teams. I was also responsible for Agile awareness for new employees as well as certification modules for Scrum Masters and Product Owners. Operational teams were trained in Kanban. Finally, I had the chance to train and certify COMEX members. To enhance my impact within the company, I created an Agile 'Chapter' with the Scrum Masters. This made it easier to implement changes and allow Scrum Masters to work on cross-functional topics.Approach and main achievements:• Integration of OKRs for the Agile 'Chapter' and the Transformation team• Creation of the Agile 'Chapter' & implementation of a Leadership mindset• Agile maturity assessment for development teams (Scrum + SAFe)• Organization of a World Café to determine the structural needs of the teams• Definition of value in terms of global value• Improvement of the team's skills matrix• Dissemination of Agile values and principles throughout the company and follow-up
- ING BankAdvisory Agile CoachBANKING AND INSURANCEFebruary 2018 - November 2021 (3 years and 9 months)Bruxelles, BelgiumSupporting ING in its Agile transformation and its 'One Way Of Working' objective. Facilitating Agile ceremonies and enabling teams to develop autonomy in the operational management of their service. Optimizing results through the integration of Lean Management tools. Collaborating with Black Belts Lean 6σ for the gradual integration of DMAIC principles.Approach and main achievements:• Agile transformation from scratch for mortgage loan teams• Implementation of a Kanban-based sprint backlog• Analysis and structure of the mortgage loan management process (mapping)• Agile maturity assessment of teams• Creation of an Obeya/War room (Action wall, performance, risks, KPI, NPS…)• Implementation and facilitation of Agile ceremonies• Facilitation of retrospectives aimed at improvements• Coaching of the KYC (Know Your Customer) department• Agile Training• Monitoring and improvement of the Agile transformation for 'Legal Administration' teams• Daily meeting on daily scope and team organization• Coaching of 4 teams (Legal, KYC, Succession, Events)• Soft skills training (Communication, skills management, backlog management, operational management, …)• Management of the Obeya for 'Client Services)• Scrum Master training, facilitation of leadership workshops• Craftsmanship Coaching (improving the value delivered and our impact for our clients)
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Education
- Professional Agile Leadership 1 - PAL I2025Professional Agile Leadership 1 - PAL I
- Professional Scrum Master 2 - PSM II2025Professional Scrum Master 2 - PSM II