Dominik Eller

Whether #ManagementConsulting in ongoing operations, preparing for #SuccessionPlanning or a #CompanySale, at EBC we always proceed #SMART. But what does that mean specifically?

"S" - #Sales: How is sales organized? Personnel? Structurally? Strategically? Tactically?

"M" - #Marketing: Which marketing mix is used? What are the key figures? What is the relationship to the industry or regional benchmark?

"A" - #Acquisition: Is the company ready for sale immediately or in the short term? Where are there sensible opportunities to improve #Positioning through a #CompanyAcquisition, to improve the product range or quality?

"R" - #Recruitment: Who are the high performers in the company? Is there quality management? Are hires made continuously or focused on bottlenecks? Can the boss/department head provide an ABC assessment of their team on the spot? What do the earnings figures per employee look like? Is there a works council (why)? How is the cooperation? Is there a system for measuring employee satisfaction? What is the fluctuation rate? What about sick leave?

"T" - #Technology: What systems are there? What is the company's digital maturity level? Are processes and workflows clearly documented? Is there a dashboard? Is there a data room? Is there a system to preserve know-how within the company?

In addition, we look at growth factors such as room for price increases, average ticket size per customer, lifetime revenue, lifetime costs, opportunities for cross-selling, upselling, and recovery, online and offline reputation and presence, and much more....