Djibril Khouttoul

Context: Ampere is the software entity of the Renault group. I managed the digital identity platform for the MyRenault, MyDacia, and MyAlpine applications - a multi-brand SaaS solution managing registration, login, consent management (including OneTrust), and user accounts for 4M+ customers on iOS and Android, in compliance with GDPR and Data Act.

Challenge: Orchestrating onboarding, strong authentication (SSO, 2FA), and account management on a multi-brand platform with 4M+ users, ensuring regulatory compliance (GDPR, Data Act, Privacy by Design) without degrading the user experience.

🔍 Discovery & Friction Analysis - Analysis of usage data and user testing · UX Mapping of complex journeys to align stakeholders · mapping of legal, cyber, and architectural constraints from the exploration phase.

🗺 Vision & Roadmap - Co-design (Business, Tech, Architecture, Legal) to transform insights into a prioritized roadmap (WSJF) · product referent for consent and identity topics with the squads.

⚙️ Design & Specifications - Integration of OneTrust into user journeys · translation of legal obligations (GDPR, Data Act, strong authentication — SSO, 2FA, Privacy by Design) into clear instructions for developers · design of compliant, frictionless interfaces in a regulated environment · acceptance criteria and edge cases for each feature · API-first architecture

🚀 Delivery & Improvement - Agile piloting of Web and Mobile (iOS/Android) squads · facilitation of Agile ceremonies (DSM, grooming, sprint review) · functional referent · KPI tracking (activation, DAU/MAU, retention, support tickets).

Results:

+2 pts retention D30 - SSO onboarding · 4M+ users

+3% DAU/MAU - accelerated activation post-onboarding

-10% support tickets - self-care & authentication journeys

Context: Mobile and cloud application allowing connected vehicle owners to manage their services remotely (remote commands, vehicle data, etc.).

Challenge: Unlock adoption of an application limited to one user per vehicle - by managing the transition to a Multi-User Management system in 2 phases (opening multi-user access, then delegating rights to the owner), while managing several complex product initiatives in parallel, in compliance with GDPR.

🔍 Discovery & Needs Analysis - User studies · UX Mapping of complex journeys to align stakeholders · technical feasibility analysis with architects · identification of edge cases (legal, technical, UX) · one-page strategic summaries for management presentation.

🗺 Vision & Roadmap - Management of several product initiatives in parallel · coordination (Business, Tech, Legal, Architecture) around a common roadmap · guarantor of the product vision for the delegated scope · continuous arbitration for rapid delivery.

⚙️ Design & Specifications - Definition of access sharing rules and rights management (IAM) · management of secondary profiles · challenging business needs · functional specifications for international teams · acceptance criteria for each feature.

🚀 Delivery & Improvement - Management on a distributed Mobile and Cloud architecture · technical arbitration to deliver a first functional version · monitoring usage indicators.

Results:

+15% active sessions - Multi-User Management adoption

-10% user complaints - streamlining access journeys

Context:

Consulting mission via Alten at Renault Group. FOTA (Firmware Over The Air) allows remote software updates for connected vehicles - like an iPhone update but for a car.

Challenge:

Ensure these updates apply correctly to 100,000+ vehicles without incident, complying with automotive cybersecurity regulations (UNR 156), while industrializing the process to scale volumes without degradation.

🔍 Regulatory Analysis & Framing - Mapping of UNR 156 requirements with Cyber, Legal, and Engineering teams · identification of technical risks and failure scenarios before each deployment · definition of success criteria and acceptance thresholds.

🗺 Vision & Roadmap - Roadmap focused on reliability and deployment success rate · prioritization of deliveries to maximize stability · arbitration between network, hardware, and regulatory constraints.

⚙️ Design & Specifications - Writing functional specifications ensuring service stability · co-design with stakeholders (Tech, Architects) · definition of fallback scenarios in case of failure to protect the vehicle and user.

🚀 Delivery & Industrialization - Management of validation campaigns in real conditions (road and track tests) · process optimization to scale to 100,000+ vehicles · reduction of physical interventions in dealerships.

Results:

x4 deployment volume of updates without degradation

-95% physical interventions in dealerships