Freelancer profile translated to English.

Description

Experienced IT manager with over 15 years of expertise in managing teams and complex projects, particularly in the context of digital transformation and post-merger IT integration. My career within large international organizations has allowed me to develop an operational and strategic vision of IT departments, both in France and internationally. I am particularly comfortable in managing IT production services with a strong focus on results and service quality.

Industry field of expertise

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris 12e Arrondissement (up to 50km)

Air Liquide
IT Business Partner
May 2021 - Today (5 years and 1 month)
As an IT Business Partner, I ensure the strategic interface between business departments and IT teams, with the objective of aligning IT services with business challenges.
Client/Business Relationship Management:
- Manage the relationship with business departments to understand their needs, prioritize requests, and ensure satisfaction. Lead steering committees, draft roadmaps, and monitor commitments.
- Financial Management and Budget Planning (~€10M annually):
- Build, monitor, and optimize IT budgets. Participate in budget arbitration, monitor OPEX/CAPEX, control costs, and provide regular reporting to the finance department.
IT Service Operational Monitoring:
- Supervise the quality and performance of IT services delivered to businesses (AWS Cloud, Network, Cybersecurity, Data, Workstations). Coordinate with production, infrastructure, and support teams to ensure service continuity.
Crisis and Escalation Management:
- Handle major or recurring incidents. Coordinate crisis units, communicate with stakeholders, and implement corrective action plans.
Ensure IT Production Quality:
- Control compliance, SLA adherence, and user satisfaction. Implement performance indicators (KPIs), participate in continuous improvement and quality audits.
Budget Management Business Partnering Service Now IT Service Management
Air Liquide
Project Manager - IT Transformation
May 2021 - Today (5 years and 1 month)
Post-Acquisition IT Integration:
- Manage the IT integration of several French and international companies into the group's IS.
- Harmonize infrastructures, business applications, and IT services in compliance with group standards (networks, security, identity, collaborative tools, ERP, etc.).
- Coordinate with local, global teams, and external partners in multicultural and multi-site contexts.

IT Carve-out of Divested Subsidiaries:
- Separate IT environments as part of subsidiary divestitures: impact analysis, data extraction, establishment of new autonomous IT environments.
- Manage service continuity, security, and compliance issues during transitional phases (TSAs).
- Close collaboration with legal, M&A, and cybersecurity teams.

IT Transformation – Global Reach IT Program:
- Active participation in the global IS transformation program.
- Tool rationalization, IT service standardization, DC migration to AWS cloud solutions (assessment, strategy, and deployment).
- Contribution to strengthening global IT governance and harmonizing service models.

Management of Complex, High-Visibility Projects:
- Construction of IT/OT factories: implementation of network infrastructures, industrial cybersecurity, SCADA systems, supervision, and IT/OT integration.
- Headquarters relocations (>1200 employees): coordination of all IT projects (LAN, telephony, workstations, collaborative rooms, security), in liaison with real estate, HR, and communication departments.
- Data Center Relocation: management of schedule, risks, and service continuity. Supervision of critical technical migrations.
Carve-out Service Now AWS Cloud IT M&A Data Center Migration
Carrefour Assurance
Project Manager – Move To Cloud Program
BANKING AND INSURANCE
November 2020 - March 2021 (4 months)
Context
• Reported to the Carrefour Assurance CIO as program manager for the migration of the entire IS to the Cloud.
• The scope was divided into 4 streams: Migration to Google Cloud, Migration IBM AS400, Telephony Migration, RUN Operations Activities
Role
• Scoping Phase
◦ Management of the Google Cloud migration assessment: Technical and application inventory carried out using the Cloudphysics tool and interviews with various IS stakeholders. Approximately one hundred virtual and physical servers hosting ~40 applications were identified, including ~10 critical applications. Migration strategy broken down into several scenarios for informed decision-making. Estimation of BUILD/RUN costs
◦ Discussions with potential future suppliers on their technical and commercial offers
◦ Development of the budget proposal for executive and investment committees, including different scenarios, a 3-year BUILD and RUN business case, and risk analysis.
• Tendering Phase
◦ Drafting of specifications (GCP, AS400, Telephony, Operations)
Budget Management Cloud Computing IT Department Scoping Study Tender Management