Dirk Peiler

Period : since 06/2020

Industry : Food

Company : Adler OHG

Project: Introduction of a customer complaint management system using the SAP QM component

Quality notifications.

Quality Management:

- Replacement of a customer-specific development in SAP for quality control

- Customizing and application development of quality notifications and SAP Business

Workflow to support the complaint process using 3 notification types:

- Customer complaint for quality problems

- Refusal of acceptance by customer

- Complaint type for processing invoicing problems (price credit).

- Design for creating customer complaints with reference to a delivery and

invoice with multiple items.

- Design for creating a customer complaint with reference to multiple deliveries and

items in case of refusal of acceptance by customer.

- Conception and setup of QM catalogs (e.g., reasons for complaint, defect data, immediate

and corrective actions).

- Establishment of an extended status management for the lifecycle of a complaint.

- Setup of the quality notification activity bar for creating automated

corrective actions.

Application Development (QM):

- Design, architecture, and realization of relevant additional developments using

user exits and BAdIs in the area of quality notifications:

• User Exit QQMA0003 - Function "User Data" in the menu "Jump"

• User Exit QQMA0004 - Function 'User Data' in the menu 'Jump -> Item

• User Exit QQMA0005 - Check admissibility of a status change

• User Exit QQMA0006 - Automatic action determination for quality notification

• User Exit QQMA0007 - Default values when adding a notification

• User Exit QQMA0014 - Checks before saving a notification

• User Exit QQMA0019 - Default partner when adding a notification

• User Exit QQMA0030 - Check admissibility of a status change

• BAdI QM00_SUBSCR_5000_QR - Business Add-In for maintaining the free reference object screen for Q notifications

- Establishment of an item level with multiple assignment 1:n / n:n (SAP standard = 1:1)

- Creation of function modules for automated creation of: Credit memos and

returns, replacement deliveries, and assignment of subsequent documents from the Action Box

- Assignment of the generated reference documents (orders, deliveries, invoices) in the

document flow of the quality notification.

- Automatic assignment of standard actions depending on the selected

reason for complaint.

- Extension of structures (Append) of existing SAP tables.

- IMG extension with customer-specific tables for fine-tuning quality notifications

Consulting, workshops, customizing, prototyping, test management, effort estimation, and realization.

Project management / Consulting / Development QM. Project language German.

Software: SAP ERP 6.0 (605)

Period : 05/2020 - 07/2020

Industry : Chemicals

Company : Evonik Industries AG

Project: Preliminary study for company-wide harmonization of Customer Complaint Management in SAP S/4HANA 1909 and integration with the CRM system Microsoft Dynamics 365 and ELSTER.

Quality Management:

Conducting and participating in workshops, regular meetings, and coordination discussions to gather requirements for designing a uniform business process and to identify possible area-specific process deltas and site-specific features during the design phase:

- Harmonization and standardization of processes in the lifecycle of a customer

complaint in the defined business lines of Evonik Industries AG with the

SAP QM component Quality Notifications in SAP S/4HANA 1909.

- Architecture of notification types for use by SAP and NON-SAP plants,

- Review for harmonization of master data (e.g., SAP QM catalog data) for

establishing overarching reporting and for exchange with ELSTER.

- Design for standardization of follow-up actions within complaint processing

(e.g., credit memo processing, returns process,..) and assignment of generated

reference documents (orders, deliveries, invoices) in the document flow of the quality notification.

- Gathering requirements for a workflow to support the

complaint process in SAP and replacement of Lotus Notes.

- Identification of requirements for a technical interface to CRM system

Microsoft Dynamics 365 and ELSTER.

- Selection of necessary technology for the desired data exchange between the

described systems.

- Design of a data mapping as a recommendation for data exchange with ELSTER.

- Development of a rough authorization concept with the business line team members.

- Setup of a prototype in an SAP HANA trial environment for visualizing the

processes and data characteristics in the design phase to support workshops.

- Collection of all requirements and their evaluation in a requirement list.

- Effort estimation for realization of Customer Complaint Management based on

agreed and prioritized requirements from the requirement list.

Sub-project management / Consulting / System Architecture SAP QM. Project language German/English.

Software: SAP S/4HANA 1909, SAP ERP, Fiori Apps

Period : 06/2020 - 08/2020

Industry : Army, Authorities, and Hunting Sports

Company : RUAG Ammotec

Project: Implementation and enhancement of the module in SAP S/4HANA 1909.

Quality Management Application Development:

- Design and architecture using user exits and BAdIs in the

area of quality notifications and inspections.

- Establishment of an initial sample inspection in conjunction with EWM-managed warehouse areas in

goods receipt

(Requirement from standard IATF 16949, but missing functionality in S4/HANA).

- IMG extension with customer-specific tables for fine-tuning quality processes

- Follow-up action for automatic posting of destroyed inspections in EWM.

- Creation of function modules for automated creation of subsequent documents and

with automatic assignment in the document flow of customer and supplier complaints:

• Credit memos

• Returns

• Replacement deliveries

• Goods movements

• Scrappage

- Extension of quality notification screen masks using sub-screens for

recording additional data and customer-specific data fields.

- Extension of structures (Append) of existing SAP tables.

- Creation of forms (e.g., 8D Report, Defect Notification) and print programs for

communication with customers and suppliers.

Application Development: Concept and realization. Project language German.

Software: SAP S/4HANA 1909, SAP ERP, Fiori Apps

Period : 04/2018 - 10/2020

Industry : Automotive

Company : Thomas Magnete, Germany

Project: Implementation of SAP Modules QM with (Embedded) EWM and Test Equipment Management (PMÜ/PMV) in QM/PM.

Quality Management:

- Quality inspections in goods receipt (inspection lot origin 17) in conjunction with EWM.

- Initial sample inspection and supplier relationship management in conjunction with EWM (special development for inspection lot origin 17).

- Quality inspections in production (inspection lot origin 17 with early inspection lot creation) in conjunction with EWM.

- Integration of inspections with CAQ system Babtec.Q:

- Bidirectional exchange of transactional data

- Unidirectional exchange of involved master data / business partners.

- Manual special inspections and expiry date inspections in SAP

- Quality key figures for supplier evaluation with ACS add-on

- Quality notification system:

- Supplier and customer complaints according to VDA including 8D reporting

- Internal problem notifications for managing special releases and blocks

- Extensive use of QM catalogs (e.g., defect data, causes, actions)

- Quality management considering standard IATF 16949.

- Use of all current and QM-related business functions

Maintenance:

- Management of mobile and stationary test equipment: Equipments, technical places.

- Test equipment monitoring and test equipment capability studies

- Integration of inspections and involved master data with CAQ system Babtec.Q

- Order processing for external services related to testing activities.

- Procurement of new and replacement test equipment

Application Development (QM/PM):

- Design and architecture of relevant additional developments:

- Interface between SAP QM <-> CAQ Babtec

- Interface between SAP PM <-> CAQ Babtec

- Use of User Exits / BAdIs in the area of quality inspections: Establishment of a First-Article Inspection in conjunction with EWM-managed warehouse areas in

Goods Receipt (Requirement from standard IATF 16949, but missing functionality in S4/HANA).

Follow-up actions for usage decision (Update Equipment data and Custom Tables).

- Use of User Exits / BAdIs in the area of quality notifications: Automated program steps via the Action Box

- Forms and reporting in the QM area (considering Core Data Service).

- Creation of functional specifications for the defined RICEFW objects.

- Realization of development requirements

- Design of Fiori tiles and Key Process Indicators

Consulting, workshops, customizing, prototyping, test management, key user training, project documentation, QM/PM conception for data migration.

Consulting / Development QM/PM. Project language German.

Software: SAP S/4HANA 1709/1809, Fiori Apps

Period : 10.2018 - 01.2020

Industry : Steel

Company : ArcelorMittal, Germany

Project: Introduction of a sample management system for steel samples (billets/wire)

Application Development (QM/PP-PI/WM):

- Creation of a sample cockpit (yard entry / workshop stations / scrap)

- Ergonomic data entry screens for sample processing

- Labeling and processing of samples using scanner and DMC code

- Creation and extension of various customer-specific Z-tables for follow-up processes

- Management of samples in WM, automatic batch creation and assignment

Consulting, workshops, customizing, prototyping, test management.

Consulting / Development QM. Project language German.

Software: SAP ERP 6.0 (605)

Period : 07.2018 - 04.2019

Industry : Drive Technology, Automotive

Company : Desch, Germany

Project: Implementation of SAP Module QM integrating the CAQ system from Boehme & Weihs CASQ-IT WEP/WAP and RUF.

Quality Management:

- Quality inspections in goods receipt of externally procured materials

- Initial sample inspection and supplier relationship management with different inspection types

- Integration of inspections with Boehme & Weihs CAQ system via IDoc processing:

- Bidirectional exchange of quality data (inspection lot data <-> VE)

- Unidirectional exchange of involved master data / business partners.

- Quality notification system:

- Customer complaints with integration of inspections to CAQ system from

Boehme & Weihs via remote processing

- Creation of service notification from an initial customer complaint

Application Development (MM/EWM/QM):

- Design and realization of the additional development "Control of non-inspection-relevant materials with IM and EWM via MIGO:

- Automatic transfer from IM to EWM storage location after goods receipt using message control.

- Design and realization of the additional development "Control of inspection-relevant materials with IM and EWM via follow-up action from the usage decision to the

inspection lot:

- Automatic transfer from IM to EWM storage location after usage decision and control by usage decision code (unrestricted stock / blocked stock) using background processing function modules.

Consulting, workshops, customizing, prototyping, test management.

Consulting / Development QM/PM. Project language German.

Software: SAP S/4HANA 1709 on-premise, , Fiori Apps.

Period : 07.2016 - 06.2018

Industry : Electronics

Company : Nintendo (Europe)

Project: Implementation of SAP QM component Quality Notifications at all European locations to replace the AS400 tool DIANE.

System Architect and Consultant for process design and implementation of functional requirements in the quality notification system.

- Process handling of customer complaints

Customer complaint management with its own notification type for B2B customers and Logistic Service Providers. BAdI screen enhancement for using an item level for reference documents (orders, deliveries, invoices) and assignment of subsequent documents from the Action Box. Function modules for automated creation of: credit memos, returns processing, replacement deliveries, charges to carriers and insurers. Extended partner determination.

- Process for handling transport problems with carriers (inter- and cross-company) during internal transfers.

Quality notification with its own notification type, BAdI screen enhancement for using an item level for reference documents (orders, deliveries) and assignment of subsequent documents from the Action Box. Function modules for automated creation of: credit memos, returns processing of stock transfer orders, charges to carriers and insurers. Extended partner determination.

- Process handling of import and supplier complaints

Quality notification with its own notification type, BAdI screen enhancement for using an item level for reference documents (orders, goods receipts, deliveries, invoices) and assignment of subsequent documents from the Action Box. Function modules for automated creation of: credit memos, returns processing of orders, material disposal, charge notifications to suppliers, carriers, and insurers. Extended partner determination.

Application Development (QM/SD/MM):

- Design and architecture of relevant additional developments in the

area of quality notifications

- Reporting business system/BW.

- Creation of functional specifications for the defined enhancements.

- Coordination of developments, unit testing

QM Consulting. Project language English, German.

Software: SAP S/4HANA Finance 1605, up to EhP 8

Period : 08.2016 - 12.2017

Industry : Mechanical Engineering

Company : Reishauer AG, Switzerland

Project QM: Design, customizing, and development of prototypes for handling extended quality inspections in the procurement of supplier parts, in production (integration with MES), and in goods receipt for external processing in the production and assembly areas.

Functional enhancement of the existing quality notification system for the areas of supplier complaints, customer complaints, and internal complaints in production.

Conducting workshops with the Quality Management department.

QM Consulting / Development QM, PP, MM, SD. Project language German.

Software: SAP ERP 6.0, EhP 7.

Period : 04.2016 - 02.2017

Industry : Chemicals

Company : Actega (a company of the Altana Group), Germany

Project: Implementation of SAP Modules QM and PM at the Lehrte site.

Quality Management:

- Quality inspection in goods receipt (integration of analytics, certificate processing)

- In-process inspection and quality inspection during delivery in production

- Special inspections for selected products during filling

- Quality inspections for customer returns

- Quality inspections for batch usability

- Special inspection for certificate-relevant customer-material specifications

- Sample management (supplier, production, customer returns)

- Trial management

- Management of quality certificates and other declarations

- Quality notification system: supplier and customer complaints, internal

problem management / special releases

- Inspection planning, QM catalogs (e.g., defect data, causes, actions)

Maintenance:

- Breakdown maintenance

- Planned maintenance and inspections

- Maintenance and work planning

- Order planning and creation from PM notification with planned actions

- Order processing and settlement

- Plant management and system structuring according to technical places, maintenance assemblies,

and equipment

Consulting, workshops, test management, key user training, support.

Customizing, prototyping, project documentation, QM/PM data migration.

QM/PM Consulting. Project language German.

Software: SAP ERP 6.0, EhP 7.

Period : 10.2015 - 04.2016

Industry : Steel

Company : ThyssenKrupp Steel Europe, Germany

Project: Introduction of an SAP ECC template in the daproh Steel project. Group-wide program for harmonizing business processes (end-to-end processes).

- Replacement of the heterogeneous application landscape for the above processes

- Creation of the Business Blueprint in the QM-SCM and QM-OTC areas.

- Fit/Gap analysis, conducting workshops, consulting for specialist departments.

Stream Lead and Architect for the process design of the quality notification system in the QM-SCM and QM-OTC areas:

- Customer complaint management process:

Customer complaint management with its own notification type. Screen enhancements, automated creation of credit memos, accruals, returns and replacement orders. CAPA management processing. Forms (including 8D, commercial-technical statements). Extended workflow for notification processing.

- Process for handling material out-of-specification:

Internal complaint management with its own notification types for billets, coils, sheets, and other material pieces. Interface definition with TK's own analysis database, variant configuration, and manufacturing execution systems. Screen enhancements, expansion of the activity bar, and extended workflow for notification processing. Forms (including tolerance requests to the customer).

- Process handling of TK internal service problems in maintenance topics: Customer complaint management of technical departments with its own notification type. Screen enhancements, expansion of the activity bar, and extended workflow for notification processing.

Application Development (QM/SD):

- Design and architecture of relevant additional developments in the area of quality notifications, reporting, and workflow.

- Creation of functional specifications for the defined RICEFW objects.

- Contact person for SAP offshore developers.

QM Consulting. Project language English, German.

Software: SAP ERP 6.0 (617), up to EhP 7

Period : 04.2015 – 09.2015

Industry : Food

Company : Peter Mertes, Germany

Project: SAP QM Implementation: Development of a cockpit for sample management

Project documentation / Test management SAP Solution Manager.

Application Development (QM/MM):

- Creation of a cockpit for handling quality samples in SAP QM:

Jump to contract, inspection lot, and sample processing from the worklist.

- Enhancement of contract processing in purchasing: Interaction between purchasing and

quality management (sensor inspection and extended analytics).

- Test management: Creation of test cases (unit tests, execution, documentation).

SAP Application Development. Project language German.

Software: SAP ERP 6.0, up to EhP 7.

Period : 02.2015 - 12.2015

Industry : Embedded Computing Technology

Company : Kontron, Germany, France, USA, Canada, Malaysia

Project: World Wide Template KGS - worldwide program for business process harmonization and group-wide SAP standardization - End-to-End Processes (France, Germany, USA, Canada, and Asia)

Core Consultant World Wide Template KGS & Local Consultant Germany:

- SAP QM process design, consulting for specialist departments, customizing.

- Contact person for SAP QM developers.

- Fit/Gap analysis, conducting workshops.

- Conception, mapping, and management for QM-relevant data migration.

- Team Lead of Local Consultants for WAVE 1 and 2 implementation.

- Project documentation / Test management SAP Solution Manager.

Customizing - Processes/Topics (QM/PP/MM/CA/SD):

- Inspection lot processing (incl. WM managed): Initial sample procurement (status management),

goods receipt inspections (procurement / multi-level production), acceptance inspections,

production-integrated inspections, end-of-line inspections, initial production samples,

out-of-the-box inspections, goods issue inspections, inspections for customer complaints.

- Quality notification system: Notification types for internal production problem notifications,

customer and supplier complaints at material, batch, and serial number level.

- Forms (incl. integration of attachments and images).

- Quality info records for controlling supplier relationships.

- Harmonization of QM master data: Inspection planning (routings / inspection plans), QM

master data.

Application Development (QM/MM/PP):

- Design and architecture of relevant additional developments.

- Creation of functional specifications.

- Contact person for SAP developers on QM topics.

- Test management: Creation of test cases (unit tests, integration tests, execution /

coordination, documentation).

Sub-project management, consulting, and system architecture QM. Project language English, German.

Software: SAP ERP 6.0, up to EhP 7.

Period : 10.2014 - 12.2014

Industry : Automotive

Company : Federal Mogul, Germany

Application Development (QM/PP/MM/SD):

- Programming of various evaluations

- Enhancement of existing customer programs

SAP Application Development. Project language German.

Software: SAP ERP 6.0.

Period : 04.013 - 08.2014

Industry : Precious Metal / Technology

Company : Heraeus, Germany, USA, Singapore, Malaysia

Project: Magellan - worldwide program for business process harmonization and group-wide SAP standardization - Project Phase Template 1 (End-to-End).

SAP QM Process Architect, consulting, contact person for offshore developers, and QM-relevant data migration.

Project documentation / Test management SAP Solution Manager / Charm.

Customizing - Processes/Topics (QM/PP/MM/CA/SD):

- Precious Metal Tracking (QM / WIP-/End batches / Precious Metal Accounting)

- Production-integrated inspection with XSteps integration (customer-specific PP cockpit function) for bonding wire production.

- Extended quality inspections for recycling and refining processes (Load Management).

- Inspection lot processing (incl. WM / HUM managed): Initial sample inspection (status management),

goods receipt inspections (procurement / multi-level production), process final inspection,

goods issue inspection, inspections for customer complaints.

- Control of batch updates depending on inspection types.

- Quality notification system: Notification types for internal production

problem notifications, precious metal tracking, customer and supplier complaints.

- Enhancement of quality certificate processing with custom objects for layout control.

- Enhancement of 8D report processing (incl. integration of attachments and images).

- Quality info records for controlling supplier relationships.

- Sample management for precious metals.

- Harmonization of QM master data: Inspection planning (routings / standard plans /

inspection plans), QM master data (classification).

Application Development (QM/MM/CA/PP):

- Design and architecture of relevant additional developments.

- Creation of functional specifications.

- Contact person for offshore developers on QM topics.

- Test management: Creation of test cases, execution / coordination, documentation.

Data Migration (QM/MM/CA/PP):

- Creation of conversion design documents (incl. mapping rules).

- Contact person for QM-relevant master data transfer and classifications by CaRD.

Project QM/MM: Integration of the US site Gaithersburg into Heraeus Noblelight from the legal merger of Fusion Corp.

- Fit/Gap analysis, QM Business Blueprint,

- Conducting workshops,

- Contact person for QM-relevant master data transfer by SNP.

Project QM/MM: Migration of the SAP system from US site Chandler to HMSL Singapore.

- Fit/Gap analysis, QM Delta Business Blueprint.

- QM master data transfer (LSMW / programs), setup of classification.

- Setup of inspection planning from previous Exact system and Excel-based mappings

- Go-Live support, hypercare.

Project PM: Handling of short-term repair measures.

- Accompanying consulting for the specialist department and effort estimation for implementation.

- Training of in-house trainee on PM topics.

QM Consulting / Classification Consulting. Consulting / Training PM.

Cross-module SAP Application Development. Project language English.

Software: SAP ERP 6.0, up to EhP 6.

Period : 03.2012 - 03.2013

Industry : Mineral Oil

Company : Oest Mineralölwerke, Germany

Project: SAP Implementation – Sub-project QM / PM.

Sub-project management, consulting, workshops, key user training, application development.

Project documentation SAP Solution Manager, creation of user specifications.

Customizing - Processes/Topics (QM/PM/MM/CA):

- Sample management

- Inspection planning / master data / catalog data (classification) / defect recording

- Inspection lot processing (WM managed): Initial sample inspection (status management),

goods receipt inspections (procurement / production), process final inspection,

goods issue inspection, inspections for customer complaints.

- Quality info records for controlling supplier relationships.

- Quality notification system: Various notification types for internal production problem notifications,

customer and supplier complaints.

- Supplier evaluation system

- Cost allocation with QM orders for inspection lots and quality notifications

- Certificate processing

- SAP PM: Prototyping of test equipment management (for Phase 2): Equipments (status management /

classification), maintenance instructions, multiple cycle plans, maintenance packages, material masters, FHMI, maintenance order processing

Application Development (QM/MM/CA/PP-PI/SD):

- Matrix evaluation of inspection results, evaluation of rework/physical samples

- Custom transaction for goods receipt postings from production (GR, automatic transfer of remaining quantities to opened container batches, update of batch classification)

- Recipe cockpit / Bills of material (e.g., percentage and prices of components)

- Mass update of density values in material classes to optimize filling

- GVÖ notification (evaluation of container quantities in sales)

- Application for managing safety data sheets. Checking the currency of SDS in the context of customer order management and automatic

sending of the SDS (PDF file) to the customer upon fulfillment of defined criteria.

QM / PM (PMV) Consulting / Supplier Evaluation / Classification.

Cross-module SAP Application Development. Project language German.

Software: SAP ERP 6.0, EhP 5.

Period : 01.2013 + 03.2013

Industry : Automotive

Company : Federal Mogul, Germany

Customizing / Application Development (QM/SD):

- Adjustments to evaluations of customer complaints

- Customizing of new inspection types

- Development of a Cp evaluation rule for inspection characteristics (Six Sigma)

QM Consulting, SAP Application Development. Project language German.

Software: SAP R/3-Release 4.7.

Period : 02.2012 – 09.2012

Industry : Medical / Technical Gases

Company : Messer Group, Switzerland

Project:

Project Implementation SAP QM at sites in Switzerland – End-to-End.

Creation of a template for further roll-outs in EMEA.

- Quality inspections in goods receipt and in production,

- Post-measurements, manual control analyses from follow-up actions upon rejection,

- Inspection planning,

- Test equipment management,

- Certificate processing

Consulting, workshops for defining use cases, key user training, support.

Customizing, prototyping, coaching application development (forms, exits, BAPIs).

Project documentation SharePoint, revision of user specifications, user manuals.

QM data migration.

QM/PM/Application Development Consulting. Project language German.

Software: SAP ERP 6.0, EhP 5.

Period : 07.2011– 02.2012

Industry : Pharmaceuticals, Medical Technology

Company : Fresenius Medical Care, EMEALA

Projects:

1.) Project insite – worldwide Business Process Reengineering SAP ERP.

Process domain Quality Assurance / Module SAP QM: Blueprint phase, business requirements, process harmonization, template design, international workshops for defining end-to-end processes.

2.) Development of a Europe-wide customer complaint system for logistical complaints based on the SAP Quality Notifications component. Unlike the SAP standard, n-fold assignment of multiple deliveries / delivery items / defect items is developed in a tabular entry screen without modification.

Management and monitoring of corrective and preventive actions in a custom quality notification type.

Creation of the functional specification based on user requirements.

Customizing (QM):

Quality Notifications: complete customizing of custom notification types for customer complaints and associated CAPA notifications.

Application Development (QM/MM/SD/FI):

- Implementation of Business Add-Ins

- Development of function modules and sub-screens for quality notifications

- Mail dispatch with attachments (object service / desktop) from the notification via the SAPConnect interface

- Development of Smart Forms (internal/external)

- Functionality for processing the credit memo procedure from the notification

- Functionality for processing replacement deliveries from the notification

- Development of various evaluations for customer complaints according to different criteria

Project management, consulting, customizing, classic and object-oriented application development, documentation, IQ, OQ test conception, key user training.

Operational Project Manager (Customer Complaints Project), QM Consulting. Project language German / English.

Software: SAP ERP 6.0, up to EhP 5.

Period : 01.2011 – 08.2012

Industry : Pharmaceuticals / Chemicals

Company : Boehringer Ingelheim, Germany

Project: Pharma LIMS II – Development and implementation of the functionality described in the functional specification (FRS) based on SAP QM for the Pharma and Chemical business units.

Customizing (QM):

- Stability studies, inspection types, inspection planning, catalogs, QM order types

Application Development (QM):

- New development of a sample taking cockpit (sample processing, sample release, label printing, inspection lot processing, print sample taking instruction,

result recording, user status management)

- Stability studies: Enhancement of header data (reference-free screen), cost allocation QM order (stability study  inspection lots of the stability study),

enhancement of header data of stability inspection lots, enhancements of functions in the activity bar, follow-up activities for inspection lots.

- BAdI enhancement for flexible specification assignment.

- Program: Inspection lot from flexible specification assignment creates reference inspection plan with multiple specifications.

- Program: Change of work center in inspection lots.

- Enhancement of generic object services.

Consulting, customizing, application development, documentation, code review, test conception, IQ, UAT support, support.

QM Consulting. Project language German.

Software: SAP ERP 6.0.

Period : 11.2010 – 12.2011

Industry : Apparatus Engineering

Company : Thermo Fisher, Germany

Project: Implementation of SAP QM at the Langenselbold and Osterode sites.

Feasibility study for QM implementation / supplier evaluation system Phase 1. Prototyping. Conducting presentations and workshops.

Customizing - Processes/Topics (QM/MM):

- Quality notification system: custom notification types for internal production problem notifications and supplier complaints.

- Inspection planning / master data / catalog data / defect recording

- Inspection lot processing (WM managed): Initial sample inspection, goods receipt inspection, and stock transfers.

- Quality info records for controlling supplier relationships (initial sample to series).

- Supplier evaluation system

- Cost allocation with QM orders

- Movement types

Application Development (QM)

- Enhancement of the return process to the supplier

- Quality notifications: Enhanced posting activities (e.g., consignment processing,

withdrawal from production order), enhancement of cost recording and settlement of QM orders,

- Form design for supplier complaints, material labeling.

- Various reports for evaluating key figures for quality notifications and inspection lots

Data Migration (QM/MM):

- Data mapping / conversion in Access databases and Excel files

- Migration of material-specific inspection plans from Excel files using custom-developed programs

- Creation of quality info records / LSMW

- Creation of material view QM, QM settings in procurement, setting of inspection types

Sub-project management QM. Project language German.

Software: SAP ERP 6.0.

Period : 11.2010 – 05.2011

Industry : Automotive

Company : HIB Trim Part Solutions, Germany, ROLEM, Romania

Project: Implementation of SAP QM and PM (Test Equipment Management -> Replacement of Q-DIS) in Germany and Romania – End-to-End.

Feasibility study for APQP with cProjects and Audit Management.

Prototyping SAP FMEA and Audit Management. Conducting presentations and workshops.

Customizing - Processes/Topics (QM/MM/CA):

- Quality notification system: Various notification types for internal production

problem notifications, customer and supplier complaints.

- Series production, order processing

- Inspection planning / master data / catalog data (classification) / defect recording

- Inspection lot processing (WM managed): Initial sample inspection (status management),

goods receipt inspections (GR / production), production orders, series production, stock transfers/transfers, run-through inspections.

- FMEA/ Control Plan

- Quality info records for controlling supplier relationships.

- Supplier evaluation system

- Cost allocation with QM orders

- Evaluations in QMIS

Data Migration (QM/MM/CA):

- Creation of quality info records / LSMW.

- Creation of material view QM, inspection settings for inspection types / QM in procurement.

- Data mapping / conversion in Access databases and Excel files

Project PM: Implementation of SAP PM (Test Equipment Management -> Replacement of Q-DIS) in Germany and Romania.

Customizing – Processes / Topics (PM/CA):

- Equipments (status management / classification), maintenance instructions, multiple cycle plans, maintenance packages, material masters FHMI, maintenance order processing, processing of external calibration, service cost allocation.

Data Migration (PM/CA):

- Migration of equipments including status management and classification, maintenance instructions,

multiple cycle plans / LSMW / IBIP

- Migration of material masters FHMI.

- Data mapping / conversion in Access databases and Excel files

Sub-project management QM / PM (PMV). MM/CA Consulting. Project language German.

Software: SAP R/3-Release 4.6b / SAP ERP 6.0.

Period : 10.2010 – 11.2010

Industry : Pharmaceuticals / Chemicals

Company : Boehringer Ingelheim, Germany

Project: Pharma LIMS II – Feasibility study / Functional specification / Technical design. Conducting workshops.

Creation of the functional specification (FRS) and technical design based on the user requirements (URS) of the customer for relevant QM business processes in the Pharma and Chemical areas, e.g.:

- Stability studies

- Multiple specifications / Flexible assignment of defaults

- Conception and new development of a sample taker cockpit

- Certificate processing

- Application Development: Functional enhancement of SAP standard for the above topics

- Reporting

QM Consulting. Project language German.

Software: SAP ERP 6.0.

Period : 09.2010 – 10.2010

Industry : Automotive

Company : Federal Mogul, Germany

3rd Level Support for various special topics in SAP QM.

Adjustment of evaluations.

QM Consulting. Project language German.

Software: SAP R/3 4.7.

Period : 04.2010 – 10.2010

Industry : Chemicals / Pharmaceuticals

Company : Bayer, Germany

Project QM/MM/CA: International project for data migration from an SAP R/3 system 4.6b to SAP ERP 6.0 in the Bayer Material Science business unit.

Conceptual assistance in the detailed planning of the migration concept. Execution and support of conversion activities in the QM and MM modules in the EMEA region. Migration and harmonization of QM and general master and basic data for quality and inspection planning, material specifications, and certificate templates. Reorganization and data mapping of batch characteristics and classes. Migration of batches, batch search strategies, and their classification. Adjustment of customizing in the ERP system. Translation of relevant objects into the respective EMEA languages.

Data Migration (QM/MM/CA):

- Data migration (download/upload) using custom-developed programs/tables, LSMW.

- Functional test to verify migration programs. Identification of areas for improvement.

- Data mapping / conversion in SAP tables, Access databases, and Excel files

Support for master data responsible persons in the EMEA region.

QM/MM/CA/PP-PI Consulting. Project language German / English.

Software: SAP R/3-Release 4.6b / SAP ERP 6.0.

Period : 11.2009 – 03.2010

Industry : Automotive

Company : Federal Mogul, Germany

Project QM: Introduction of a skip-lot procedure for dynamicizing inspection lots in the final audit. Introduction of the Engineering Workbench for qualified inspection planning.

Conception and customizing. Creation of QM master data, adjustment of material masters and inspection plans. Introduction of the Engineering Workbench for inspection planning. Creation of individual quality status in SAP QM from the data history of a third-party application.

Documentation and manual creation.

Training of key users and end-users.

1st / 2nd Level Support.

Application Development (QM):

- Development of function modules for active control of inspection severity based on customer complaints via the custom quality notification system.

- Development of complex evaluations for inspection lots, quality notifications, and stock.

Sub-project management QM. Project language German.

Software: SAP R/3 4.7.

Period : 08.2009 – 12.2009

Industry : Automotive

Company : Federal Mogul, Germany

Project PM: Sub-project management in SAP Module PM for the introduction of a template for maintenance management in bearing shell production.

Conception and customizing of the PM template for the business processes <Planned Maintenance>, <Immediate Maintenance>, and <Preventive Maintenance>

Creation of PM master data (e.g., maintenance plans and strategies, maintenance instructions, equipment structures).

Training of IT responsible persons and key users.

2nd Level Support.

Documentation and manual creation.

Application Development (PM/MM):

- Development of various function modules for optimizing the maintenance notification system.

- Development of complex evaluations

Sub-project management PM. Project language German.

Software: SAP R/3 4.7.

Period : 04.2009 – 07.2009

Industry : Aerospace / Chemicals

Company : Henkel Loctite Ireland, Ireland

Project QM/PP: Sub-project management in SAP Module QM for the introduction of a new product line of two-component adhesives for the Henkel Aerospace Group in Europe with production site in Dublin.

Creation and presentation of the QM business process analysis and feasibility study, considering modules MM, PP-PI, SD, and WM, as well as the integration of the external WM software LOGOS. Management, planning, and organization of QM project activities.

Creation of QM master data and basic data, maintenance of material views and inspection planning (quality inspections for BULK materials / combined test scenarios)

Customizing of quality certificates and creation of certificate profiles.

Application Development (QM/MM/PP-PI):

- Development of function modules for generating batch-specific analysis certificates from multi-level production levels

- Development of analysis certificate forms with SAPScript.

Training of key users at the Dublin site.

Sub-project management QM. Project language English.

Software: SAP ERP 6.0.

Period : 03.2003 – 08.2009

Industry : Chemicals / Consumer Goods / Food

Company : Henkel, Germany

Project QM/MM: International rollout of the designed QM/MM templates <Quality Inspection for Raw Materials/Packaging/Bulks/Finished Goods> and <Certificate Processing in Goods Issue> at sites in EMEA and North America. International harmonization of QM master data, general master data, and basic data for quality and inspection planning – End-to-End.

Project QM/MM: Development of an international Supplier Complaint Management System (SCMS) for the Adhesives, Detergents, and Cosmetics business units based on the SAP Quality Notifications component. Periodic versioning of the application with a focus on continuous quality improvement – End-to-End.

Project management SAP Module QM for the rollout and upgrade projects of the SCMS template in Germany, Spain, Italy, England, Ireland, Benelux, France, Greece, Turkey, USA, Canada, Russia, Poland, Hungary, Czech Republic, Slovakia, Latvia, Estonia.

Training of key users.

Project QM/SD: Development of an international Customer Complaint Management System (CCMS) based on the SAP Quality Notifications component. Periodic versioning of the application with a focus on continuous quality improvement – End-to-End.

Conception and realization of a business unit-wide reporting for customer complaints in the BW module.

Project management SAP Module QM for the rollout and upgrade projects of the CCMS template in Germany, Spain, Italy, England, Ireland, Benelux, France, Greece, Turkey, USA, Canada, Russia, Poland, Hungary, Czech Republic, Slovakia, Latvia, Estonia, Mexico, Puerto Rico, Brazil, China, Korea, Japan, Malaysia, Philippines, Australia.

Training of key users.

Project QM/MM: Integration of European and North American sites from the legal merger of National Starch & Chemical (Chemicals) and The Dial Corporation (Consumer Goods / Chemicals / Food).

Project QM/PM: Development of a prototype for mapping test equipment management on the company's European business system for the Adhesives business unit.

Project QM: Execution and support of release change activities from 4.6b to SAP ERP for the QM module for all business units in Europe, USA, and Canada.

Project QM: Introduction for the use of ergonomic QM transactions in inspection lot processing and the Engineering Workbench to facilitate inspection planning. Training measures with approx. 200 users.

Project QM/MM: Creation and realization of numerous change requests and technical specifications to extend the system standard in modules QM and MM.

Application Development (QM/MM/SD/FI):

- Development of function modules, BAPIs, and sub-screens for quality notifications and inspection lot processing

- Development of dialog transactions (e.g., data entry screens)

- Integration with Lotus Notes via the SAPConnect interface

- Development of SAPScript forms (internal/external) and print programs

- Integration of SCMS with the custom-developed supplier evaluation system.

- Integration of CCMS and SCMS with the Henkel Financial Service System (e.g., processing of credit memos).

- Development of QM reporting for CCMS and SCMS

- Development of various evaluations for inspection lots/inspection points

- Electronic dispatch of custom-developed analysis certificates for deliveries

Data Migration (QM/MM):

- International cut-over projects in the course of the legal merger of National Starch & Chemical and Dial Corporation.

- Several migration projects in the course of restructuring or consolidation of business units, relocation of production sites,

and cleanup of the IT landscape (SAP servers).

- Data transfer/adjustment using LSMW, CATT, Direct Input, Batch Input, EWB.

Support:

Support of the worldwide SAP Application Key User Helpdesk for SAP QM business

processes in 2nd / 3rd level support for the regions Europe, Asia, North America, Latin America, and Central Eastern Europe:

- Consulting SAP key users on the processing of various business processes

- Processing and resolution (incl. customizing and ABAP topics) of SAP incidents

Project Management / Sub-project Management QM / PM. Project language German / English.

Software: SAP R/3-Release 4.6b / 4.6c / 4.7 / SAP ERP 6.0.

Period : 01.2009 – 04.2009

Industry : Software

Company : btec-Software GmbH, Germany

Project QM: Participation in the development and integration of an interface from btec-Software GmbH to the QM-IDI interface.

Complete customizing of the QM module.

Training and QM knowledge transfer for developers and management.

Test case support for the QM-IDI interface.

Creation of documentation as part of SAP certification.

QM Consulting. Project language German.

Software: SAP R/3-Release 4.6c.

Period : 04.2007 - 09.2007

Industry : Automotive

Company : Federal Mogul, Germany

Project QM/PM: Release upgrade from SAP R/3 4.6b to SAP R/3 4.7. Execution and support of conversion activities in modules QM and PM (Test Equipment Management). Selection and maintenance of suitable R/3 notes.

Application Development (QM/MM):

- Update of function modules and programs (e.g., automated stock postings, evaluations with ALV)

- Development of customer-specific forms with Smartforms

- Update of print programs.

Conducting training sessions and workshops for key users.

Sub-project management QM. Project language German / English.

Software: SAP R/3-Release 4.6b / 4.7.

Period : 02.2005 – 07.2005

Industry : Pharmaceuticals / Chemicals

Company : Merck KGaA, Germany

Project QM: Creation of an SAP template for worldwide implementation of SAP modules in conjunction with the release upgrade to mySAP ERP. Creation of an SAP template for implementing QM processes, considering GMP guidelines:

- Creation of a Business Process Master List and subsequent compliance check of individual business processes.

- Creation of the User Requirements Specification (URS) for QM business processes

- Conducting and documenting risk analyses

- Setup, execution, and documentation of test cases.

- Creation of the Functional Specification for QM business processes based on URS.

- Creation and support of change requests for system enhancements

- Creation of technical specifications for the application development of system enhancements

- Update of the QM authorization concept.

Project QM:

- Creation of a concept for implementing a globally centralized system for managing analysis certificates (web-based customer portal)

- Creation of a concept for implementing stability studies

- Creation of a concept for integrating decentralized subsystems (LIMS)

Train-the-trainer training concept (training of key users).

Sub-project management QM. Project language German / English.

Software: SAP R/3-Release 4.6c / mySAP ERP 2004

Period : 02.2004 - 02.2004

Industry : Mechanical Engineering

Company : Reishauer AG, Switzerland

Project QM: Customizing of a prototype for quality notifications for the areas of supplier complaints, customer complaints, and internal complaints in production.

Training of in-house consultants.

QM Consulting. Project language German.

Software: SAP R/3-Release 4.7.

Period : 09.2003 - 11.2003

Industry : Automotive

Company : ETAS Group, Germany

Project QM: Creation of a feasibility study and effort estimation for the implementation of the SAP R/3 Module QM in all logistics areas.

Project QM/CS: Creation of a business process analysis as a basis for decision-making for the implementation of service notifications from the CS module (Customer Service) or the QM component Quality Notifications for mapping problem cases in technical customer service.

QM/CS Consulting. Project language German.

Software: SAP R/3-Release 4.7.

Period : 03.2003 – 12.2008

Industry : Automotive / Chemicals

Company : Henkel Teroson, Germany

Project QM/MM/SD: Development of a Customer Complaint (CCMS) and Supplier Complaint Management System (SCMS) for the Adhesives business unit using the SAP Quality Notifications component.

Creation and rollout of a template. Periodic versioning of applications with a focus on continuous quality improvement and execution of upgrade projects.

Application Development:

- Development of function modules / BAPIs within notification processing

- Development of sub-screens (user exits)

- Development of SAPScript forms

- Integration of SCMS with the custom-developed supplier evaluation system.

- Integration of SCMS with the Henkel Financial Service System (e.g., processing of credit memos).

- Development of QM reporting for CCMS/SCMS.

Sub-project management QM. Project language German.

Software: SAP R/3-Release 4.6b / SAP ERP 6.0.

Period : 01.2002 - 02.2003

Industry : Automotive

Company : Federal Mogul, Germany

Project QM/PM: Execution and support of the release upgrade from SAP R/3 3.0f to 4.6b in modules QM and PM (Test Equipment Management). Selection and maintenance of suitable R/3 notes.

Project QM: Adjustment / enhancement of the existing quality notification system. Conception, customizing, and implementation of the complex notification type Effectiveness Check.

Project QM: Conception, customizing, and implementation of outgoing quality certificates for delivery items.

Conducting delta training sessions and workshops for key users and end-users.

2nd Level Support in all logistics areas of the SAP R/3 Module QM.

Application Development (QM / MM):

- Development and realization of customer-specific evaluations

- Development of customer-specific quality certificates with SAPScript

- Development of print programs.

Sub-project management QM. Project language German / English.

Software: SAP R/3-Release 3.0f / 4.6b.

Period : 02.2002 - 03.2002

Industry : Automotive

Company : T & N Ltd., England

Project SV-FDB: Implementation of the SAP R/3 component Support Line Feedback for the Customer Competence Center for effective processing of inquiries and problem notifications within SAP R/3 in-house support.

Business process analysis, conception, and customizing of the Support Line

Feedback component and integration with the SAPNet - R/3 front-end.

- Implementation of complex workflow scenarios (e.g., escalation schemes).

- Conception and maintenance of organizational structure and processes.

- Conception and creation of an authorization system.

- Conducting training sessions and workshops for key users.

Application Development (SV-FDB):

- Customer-specific enhancement of the feedback notification $$ (e.g., function modules, sub-screens, user status management)

Sub-project management SLF. Project language English.

Software: SAP R/3-Release 4.6b

Period : 01.2002 - 12.2002

Industry : Automotive

Company : Federal Mogul BIMET, Poland

Project QM: Business process analysis, conception, customizing, and implementation of the SAP R/3 Module QM in all logistics areas – End-to-End.

Conception and realization of a customer-specifically enhanced quality notification system in the areas of internal production problem management, initial and trial sample inspection, rework processing, and customer service.

Conception, customizing, and application development of a complex final audit inspection in production with an enhanced quality notification system and inspection lot processing.

Application Development:

- Development of sub-screens (user exits) and function modules (actions and follow-up actions between quality notifications and inspection lots)

in the final audit inspection.

- Automatic inspection lot creation from customer-specific notification type.

- Function module for automated creation of rework orders from internal production quality notifications.

- Extended result and defect recording in customer-specific inspection type.

- Feedback of the usage decision to the inspection point / partial lot of the production order with dependent blocking or release of the

production delivery.

- Development of SAPScript forms and print programs for inspection lots and quality notifications (e.g., blocking documents and internal 8D reports).

Sub-project management QM. Project language English.

Software: SAP R/3-Release 4.6b.

Period : 09.2000 - 12.2001

Industry : Automotive

Company : GETRAG GmbH & Cie. KG, Germany

Project QM: Business process analysis, conception, customizing, and rollout of the QM module in all logistics areas of the plants Bad Windsheim, Ludwigsburg, Neuenstein, SynchronTechnik Oberstenfeld, Rosenberg, and the prototype construction – End-to-End.

Conception and realization of a complex, plant-specific goods receipt inspection with integrated dynamicization. Inspection planning with the Engineering Workbench and reference to QM-specific data and other master data.

Conception and realization of a customer-specifically enhanced quality notification system in the areas of:

- Supplier complaints,

- Discrete manufacturing, series production,

- Repair service,

- Customer service,

- Test equipment monitoring.

Implementation of various business workflows in the quality notification system.

Project QM/PP: Conception and design of the business process for feedback of quality data from transmissions in series production and application development

- Customer-specific tables (assembly log and transmission lifecycle)

Project QM: Creation of a feasibility study for integrating the QM-STAT software via the QM-STI interface for evaluating statistical key figures.

Project QM/PP: Creation of a feasibility study for transferring data from measuring machines to a Q-DAS database and its further evaluation.

Project QM/PP: Creation of a feasibility study for integrating mobile data capture (BÜTEMA) in parts and series production.

Data Migration:

- Execution of legacy data transfer from existing quality assurance systems (SINIC and dBase custom developments) using custom-developed

programs / BAPIs

- Data extraction of inspection and routing plans from Microsoft Excel workbooks using VBScript.

Application Development (QM/MM):

- Development of customer-specific SAPScript forms and print programs in modules QM (e.g., quality notifications), PP (e.g., routing, Control

Plan according to QS9000) and MM (e.g., goods tag according to VDA)

- Development of function modules and user exits (programs and sub-screens).

- Dialog programming

Project QM/PM: Business process analysis, conception, customizing, and rollout of the

Test Equipment Management of SAP R/3 modules QM/PM.

Data Migration:

- Execution of legacy data transfer from existing test equipment management systems QM-SOFT from L&W and plant-specific

dBase custom developments into SAP R/3 module PM using custom-developed programs.

- Creation of manufacturing aids in SAP R/3 module MM using custom-developed programs.

Application Development (PM/MM/QM):

- Development of customer-specific forms with SAPScript in modules QM (e.g., quality notifications), PP (e.g., routing, Control Plan according to QS9000)

and MM (e.g., goods tag according to VDA)

- Development of RFC interfaces: Integration of the test equipment management software

CASQ-it 9000 PMW from Böhme & Weihs with SAP R/3 modules QM, PM, and MM.

Train-the-trainer: Knowledge transfer to Unilog Integrata lecturers. Participation in the conception of training content for approx. 2000 employees by the training provider Unilog Integrata and organization of training measures.

Project Management QM / Sub-project Management PM. Project language German.

Software: SAP R/3-Release 4.6c.

Period : 05.2000 - 08.2000

Industry : Automotive

Company : Federal Mogul, Germany

Project QM/PM: Release upgrade of SAP R/3 modules QM and PM from version 3.0f to 4.6b. Conception and execution of conversion activities in modules QM and PM (Test Equipment Management).

Implementation and customizing of innovations in inspection lot processing (e.g., external processing) and in the quality notification system (e.g., Action Box).

Application Development (QM/PM/MM):

- Development of customer-specific function modules in the quality notification system

- Customer-specific adjustments of reports and dialog programs

- Customer-specific adjustments of SAPScript forms and print programs

Conducting delta training sessions and workshops for key users and end-users.

Project Management QM / Sub-project Management PM. Project language German / English.

Software: SAP R/3-Release 3.0f / 4.6b.

Period : 01.2000 - 07.2000

Industry : Medical Technology

Company : Aesculap AG (BBraun), Germany, England, and Spain

Project QM/PM: Release upgrade of SAP R/3 modules QM and PM from version 3.1 to 4.5.

Conception and execution of conversion activities in modules QM and PM (Test Equipment Management) .

Implementation and customizing of innovations in inspection lot processing (e.g., external processing) and in the quality notification system (e.g., Action Box).

Conception and realization of a business workflow for the quality notification type Corrective Actions.

Project PM: Implementation of a complex serial number management and traceability system as well as programming a user exit in module PM for assigning product-specific serial number bands.

Data Migration:

- Data transfer of inspection plans for externally processed goods receipts into SAP R/3

Module QM from the decommissioned legacy system QUISS.

Application Development (QM/MM):

- Development of customer-specific function modules in Customer Service.

- Customer-specific adjustments of reports and dialog programs in module QM

- Customer-specific adjustments of SAPScript forms and print programs in modules QM and MM.

Conducting delta training sessions and workshops for key users and end-users.

Project Management QM. Project language German / English.

Software: SAP R/3-Release 3.1 / 4.5.

Period : 10.1999 - 12.1999

Industry : Medical Technology

Company : Aesculap AG, Germany

Project MM: Conception, customizing, and implementation of a company-wide quality management information system in LIS and a supplier evaluation system in module MM.

Project QM: Creation of flexible analyses and key figures as well as enhancement of structures

in the quality management information system.

Application Development:

- Programming of complex department-specific evaluations and info structures.

Sub-project management QM. Project language German.

Software: SAP R/3-Release 3.1.

Period : 08.1999 - 11.1999

Industry : Medical Technology

Company : Aesculap AG (BBraun), England

Project QM: Implementation of SAP R/3 Module QM in the areas of procurement,

goods receipt, and discrete manufacturing at the Braintree plant (England). Introduction of dynamicization of goods receipts depending on quality status.

Project QM/MM: Management of quality information with blocking functions for suppliers and materials.

Data Migration:

- Transfer of quality history from a legacy system.

Application Development:

- Development of customer-specific QM reports and dialog programs

- Adjustment of SAPScript forms and print programs.

Conception and execution of workshops for key users as well as training for key users and end-users in module QM and inventory management of module MM. Creation of manuals for modules QM and inventory management.

Sub-project management for module QM. Project language English.

Software: SAP R/3-Release 3.1

Period : 01.1998 - 12.1999

Industry : Automotive

Company : Federal Mogul, Germany

Project QM: Business process analysis, conception, customizing, and implementation of the SAP R/3 Module QM in all logistics areas.

Conception and realization of a customer-specifically enhanced quality notification system in the areas of internal production problem management,

initial and trial sample inspection, rework processing, and customer service.

Conception, customizing, and application development of a complex final audit inspection in production within the scope of an enhanced quality notification system and inspection lot processing with custom notification and inspection types:

- Interaction between quality notifications and inspection lots in the final audit inspection

- Automatic inspection lot creation in customer-specific notification type.

- Extended result and defect recording in custom inspection type. Feedback of the usage decision to the inspection point and the partial lot of the

production order with dependent blocking or release of production delivery.

Application Development (QM/MM):

- Development of function modules for actions and follow-up actions

(e.g., automated creation of rework orders, extended final audit inspection) as well as sub-screens (user exits) for quality notifications.

- Conception and development of SAPScript forms and print programs for inspection lots and quality notifications (e.g., blocking documents and internal

8D reports).

- Development of evaluations for batch usage and feedback.

- Development of evaluations for tracing batches and batch splits in module MM.

- Development of a program for multi-level collective blocking of batches.

Conception and execution of workshops for key users as well as training for key users and end-users in the specialist departments. Creation of project documentation and manuals.

Project Management QM. Project language German / English.

Software: SAP R/3-Release 3.0f.

Period : 03.1997 - 03.1999

Industry : Medical Technology

Company : Aesculap AG (BBraun), Germany / Spain

Project QM/PM: Business process analysis, conception, customizing, and implementation of SAP R/3 Modules QM and PM (Test Equipment Management) in all logistics areas of the Tuttlingen and Motrico (Spain) plants – End-to-End.

Complete implementation of the QM module in the areas of goods receipt, procurement, production, and shipping.

Conception and realization of a customer-specifically enhanced quality notification system in the areas of:

- Supplier complaint management, external processing,

- Internal production problem management, rework processing,

- Customer complaint management.

Project QM/MM: Management of quality information with blocking functions for suppliers and materials.

Project QM/MM: Implementation of serial number management for defined product groups (e.g., implants)

Project QM/PM: Business process analysis, conception, customizing, and implementation of test equipment management and integration of measuring equipment. Creation of calibration plans and maintenance notifications within the scope of test equipment management.

Project CA-DMS: Conception, customizing, and maintenance of the quality management manual according to DIN ISO 9000 in the SAP Document Management System.

Conception and execution of workshops for key users as well as training for key users and end-users in modules QM, PM, and inventory management of module MM. Creation of manuals for modules QM, PM, and inventory management.

Data Migration:

- Execution of legacy data transfer from the QUISS quality assurance system (goods receipt / production) into SAP R/3 module QM.

- Creation of inspection plans and material master views with individual inspection settings for plants and inspection types.

- Creation of quality statuses for transferring the dynamicization history from QUISS

Application Development (QM/MM/PM):

- Development of function modules for actions and follow-up actions (e.g., automated notification creation and stock postings)

- Development of sub-screens (user exits) for quality notifications

- Dialog programming (e.g., development of ergonomic data entry screens)

- Development of a program for collective posting of goods receipt inspection lots and their distribution to predefined storage locations in conjunction

with the WMS

- Development of complex QM reports for inspection lots and quality notifications

- Development of a report for tracing the usage of serial numbers

- Evaluations for tracing batch usage in inventory management

- Development of SAPScript forms and print programs for inspection lots and quality notifications (e.g., inspection instructions, blocking documents,

internal inspection reports, and labels)

Sub-project management QM / PM. Project language German / English.

Software: SAP R/3-Release 3.1.

Period : 01.1997 - 02.1997

Industry : Automotive

Company : AMP, Germany

Project: Creation of a feasibility study for the implementation of module QM in all logistics areas and the replacement of existing quality assurance systems.

QM Consulting.

Software: SAP R/3-Release 3.0.

Period : 02.1996 - 12.1996

Industry : Automotive

Company : Federal Mogul, Germany

Project QM: Creation of a business process analysis, feasibility study, and effort estimation for the implementation of SAP R/3 Module QM, considering the topics and modules:

MM: Inventory Management, Supplier Evaluation / WM: Warehouse Management / PM: Test Equipment Management / IS: Logistics Information System (LIS) / CA-DMS: Document Management

System / Classification of Master Data / Authorization System / ABAP: Application

Development of custom dialog transactions, reports, and SAPScript forms.

Conception, documentation, and execution of presentations and workshops for management and project participants.

Sub-project management QM. Project language German / English.

Software: SAP R/3-Release 3.0f