Freelancer profile translated to English.

Description

Digital Project Manager / Business Analyst / Scrum Master

15 years of experience – IT, Agile, Digital Products, Operational Management

Experienced professional in IT and digital project management, I have successfully led agile transformations, business application redesigns, and complex regulatory projects (finance, energy, insurance). Certified PSM I / Scrum Master / Digital Project Manager, I have coordinated multidisciplinary teams (up to 36 people), led business workshops, structured backlogs, ensured agile deliveries with high added value, while supporting POs, Dev, QA, and stakeholders.

Since 2022, I have also structured and automated the rental management of 10 family Airbnb properties (family, friends, acquaintances), in the Paris region and in the provinces.

Languages

French
Native or bilingual
Arabic
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 50km)

Airbnb
Coordinator & Automator
HOSPITALITY
January 2022 - Today (4 years and 5 months)
Paris, France
• Implementation of a shared management system (Notion, Trello, checklists, schedules).
• Automation of operations: Channel Manager, self check-in, customer emails.
• KPI optimization (occupancy rate > 85%, ROI tracked monthly).
• Management of service providers and maintenance of a high level of customer satisfaction (Superhost badge).
Société Générale
Business Analyst / Scrum Master
BANKING AND INSURANCE
December 2022 - February 2024 (1 year and 2 months)
Agile transformation project for web applications (Finance, Risk, HR, Compliance).
Business Support
· Support for Project Ownership and Business departments in the transition to incremental and iterative value delivery
· Coaching POs in prioritizing their 'epics' by value
· Support for the PO: breaking down an ordered, prioritized Product Backlog and writing User Stories
Scrum Support
· Transformation, transition from Waterfall to AGILE framework
· Coaching of Scrum Team members on their roles and responsibilities
· Assistance in writing functional requirements, technical specifications, interface contracts, and application documentation (under Confluence)
· Facilitation and planning of Sprints
· Assistance in setting up a Sprint Goal to build a Sprint Backlog with tickets respecting the Definition of Ready (DOR)
· Support for Developers on Pair Programming
· Planning and organization of team ceremonies (Daily Scrum Meeting, Sprint Planning, Sprint Review, Sprint Retrospective + 2 Refinements before Sprints)
Governance
· Execution of impact studies
· Costing, planning, and feasibility assessment, coordination with other development teams
· Reporting of project progress in Steering Committees
Technical Support
· Tech Lead for applications and responsible for architecture
· Support for the technical team on development organization and expertise in Java (8), Angular (6), REST Webservices, mastery of Spring, Spring boot, SQL and AS400, DevOps (Jenkins, Maven, Sonar, etc.).
· Code review and improvement meetings
TotalEnergies
PO-IT/ PROJECT PILOT
BANKING AND INSURANCE
March 2019 - January 2022 (2 years and 10 months)
Redesign of the subscription application for individuals and large accounts, and evolution of the electric charging station management tool, with a focus on continuous improvement of user experience.

- Scoping & governance:
impact study, planning, cross-functional coordination with POs, Dev, Test, and MOE.
- Product Ownership: backlog prioritization, writing user stories, functional and technical specifications, product documentation.
- Architecture & technical monitoring: architecture diagrams, version archiving, contribution to operational maintenance (MCO), level 3 incident management.
- IT Acceptance Testing Management: structuring data sets, creating mocks, organizing application validation.