Freelancer profile translated to English.

Description

Need a versatile IT expert to meet your technological needs? Call on my skills as an IT freelancer for tailor-made solutions adapted to your needs!

Languages

French
Native or bilingual
English
Native or bilingual
German
Basic
Sinhala
Native or bilingual
Tamil
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 30km)

Lagardère Média News
Press Support Technician
PRESS AND MEDIA
February 2024 - Today (2 years and 4 months)
Paris, France
Technical Assistance: Provide first-line support to users by identifying and resolving issues related to printing equipment.
Preventive Maintenance: Perform preventive maintenance operations to ensure optimal machine availability.
User Training: Train users on the correct use of equipment and associated software.
Breakdown Management: Diagnose breakdowns and coordinate necessary repairs with internal teams or suppliers.
Documentation: Maintain technical documentation and operational procedures for users.
Collaboration: Work closely with production teams to minimize downtime and optimize workflows.
Prepare workstations (MAC & PC) for press teams
Administer and manage the Adobe console
Process L1 & L2 tickets via JIRA
Burberry
IT Specialist
DIGITAL AND IT
June 2023 - December 2023 (7 months)
Paris, France
- Project Management:

IT project planning
Budget and resource tracking
Project team management
Risk analysis and issue management

- System Administration:

Operating system installation, configuration, and maintenance
Server management (Windows, Linux, etc.)
Virtualization (VMware, Hyper-V, etc.)
Data backup and recovery

- Networks and Security:

Network configuration and management (LAN, WAN)
Firewalls and network security
VPN (Virtual Private Network)
Data security and threat management

- Software Development:

Programming (Java, Python, C++, etc.)
Web development (HTML, CSS, JavaScript)
Databases (SQL, NoSQL)
Version control (Git)

- Technical Support:

L1/L2/L3 user support
Hardware and software troubleshooting
Network troubleshooting
Help desk ticket management

- Cloud Computing:

Use of cloud services (AWS, Azure, Google Cloud)
Cloud migration
Cloud resource management

- Virtualization:

VMware, Docker, Kubernetes
Container creation and management
Container orchestration
Data Analysis:

Extraction, Transformation, and Loading (ETL)
Data analysis (using languages like SQL, R, Python)
Data visualization (Tableau, Power BI, etc.)
challancin
System and Network Technician
DIGITAL AND IT
September 2020 - April 2023 (2 years and 8 months)
St.-Ouen, France

- Manage the Google Admin console (Account creation, rights definition, settings, etc.)
- Manage Active Directory to grant users access to resources.
- Assist employees in using computer hardware, software, and business applications.
- Log and track various requests in the ticketing tool.
- Respond to maintenance requests from employees.
- Write user guides and/or tutorials.
- Report and track application malfunctions with development teams.
- Train users on business applications and main office tools.
- Perform hardware diagnostics to identify causes of malfunctions and replace defective parts if necessary.
- Install new peripherals and/or hardware.
- Manage copiers, including setting up printing and email/folder scanning.
- Raise awareness and provide technological watch on new technologies. Deploy masters (PC preparation)