Dina Liantsoa Antsampiderana

Reception and diagnosis: Respond to customer calls, identify their needs, and diagnose encountered malfunctions. Technical assistance: Guide customers in setting up their equipment and perform remote tests to resolve incidents. Follow-up and communication: Inform customers about the progress of their requests and ensure follow-up until the problem is completely resolved. Administrative management: Update customer files and document interventions performed for effective follow-up.

Prospect for new clients and partners. Ensure commercial follow-up of existing clients and prospects. Participate in the preparation of commercial offers. Contribute to the organization of events or promotional activities.