Freelancer profile translated to English.

Description

I am Benaissa Dina, an Accounts Payable Specialist with experience in financial administration and supplier management.

I support companies in efficiently processing incoming invoices, following up on payments, and resolving discrepancies (matching issues, credit notes, outstanding items).

Thanks to my experience, I work accurately, structured, and solution-oriented. I am used to working with large volumes of invoices and quickly switching between suppliers and internal teams.

My services:

Invoice processing and encoding
Follow-up of suppliers and payments
Handling of credit notes and discrepancies
Mailbox management (finance)
Support with bank transactions

I speak French, Dutch, and English, which allows me to communicate fluently with various stakeholders.

My goal is to unburden companies and make their financial processes more efficient.

Languages

French
Native or bilingual
Dutch
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Compass group
ACCOUNTS PAYABLE SPECIALIST
April 2025 - Today (1 year and 4 months)
Diegem, Belgium
Tasks at Compass Group (Accounts Payable):

Booking incoming invoices
Following up on suppliers and outstanding items
Handling credit notes and discrepancies (matching problems)
Management of the finance mailbox (inquiries, payment receipts, follow-up)
Following up on payments and communication with suppliers
Support with bank transactions
Resolving administrative and financial issues
Collaborating with internal departments for correct invoice processing
AHLEX
Office Reception Coordinator
January 2024 - Today (2 years and 7 months)
Zaventem, Belgium
• Creating and managing badges: I design and issue badges for employees, ensuring access to work areas is well-organized.

• Telephony management: I manage telephone traffic for two different departments, ensuring communication is fluid and uninterrupted.
• Email processing: I organize and manage inboxes, process incoming and outgoing mail, and distribute messages to the appropriate individuals.
• Planning management: I monitor and organize internal schedules to coordinate team activities.
• Document management: I ensure the organization and management of internal manuals and documents, so everything is well-ordered and compliant.
• Mail processing: I receive and process physical and digital mail with attention to confidentiality and prioritization.
• Communication and support: I respond to internal and external requests and ensure smooth communication between departments and management.
• Email triage: I manage email prioritization to ensure efficient time and resource management.

Daily, I utilize my organizational skills and problem-solving abilities to ensure the smooth operation of the reception and efficient organization.
B-POST,
Parcel Business Care Agent - Claims & Investigations
IMPORT AND EXPORT
January 2022 - January 2024 (2 years)
Neder-Over-Heembeek, BU, Belgium
Management of business files: Managing files for business clients, with a specific focus on lost parcels.

Investigations for lost parcels: Developing and conducting investigations to determine the cause of lost parcels and resolve the situation for the customer.
Telephone contact with customers: Handling telephone requests from business clients, providing information, and resolving their issues.
Customer service via email: Responding to customer emails and providing solutions for their requests and complaints.
Administrative tasks: Processing customer data, reports, and other administrative documents to ensure smooth operation.