Dimitri Hersard

In-person customer reception. Appointments with clients. Listening to their needs to offer them the most suitable solutions for their situation. Development of adapted commercial offers, presentation of tailor-made contractual solutions. Revenue growth in application of the company's commercial policy and given instructions. Dynamic management of conflict situations (delivery delays, order errors). Preparation and shipment of customer orders. Control of deliveries.

Telephone prospecting, Appointment scheduling, Customer reception. Development of personalized projects and sales execution: *taking measurements at clients' homes *design of the layout project meeting the client's expectations as well as their budget (hand-drawn project created on graph paper, to scale) *guiding the client in choosing the model. *price proposal and order signing.

Brasserie Manager:

Preparation of meals made with fresh products. Creation of a sandwich counter to increase revenue thanks to the presence of nearby student clientele.