About Dilyus
English
Native or bilingual
Prussian
Native or bilingual
Latvian
Fluent
French
Conversational
Spanish
Conversational
Experience
- Restaurant GroupAutomated reservation system eliminated manual booking chaosDIGITAL AND ITAugust 2024 - October 2024 (2 months)Riga, LatviaOne‑liner outcome: Reduced double‑bookings by 92% and saved ~47 hours/week through an automated reservation pipeline.Client context: Restaurant group (3 locations), Riga, Latvia.Problem: Reservations were handled manually across Telegram/phone/email into a shared spreadsheet, causing weekly double‑bookings and slow replies during peak hours.Goal / KPI: Eliminate overbooking, speed up confirmations, reduce no‑shows, unify visibility across locations.What I did:
- Built an n8n workflow: Telegram bot → Google Sheets → instant confirmation messages.
- Added capacity rules to automatically block overbooking across 3 locations.
- Implemented automated reminders (2h before) + no‑show alerts for staff.
- Delivered a real‑time dashboard for team visibility.
- Stack: n8n, Telegram Bot API, Google Sheets, Webhooks.
Result: −92% double‑bookings, 47h saved/week, 4× faster response, −31% no‑show rate.Timeline / effort: 28h.Constraints: Multi‑location capacity logic + peak‑time reliability.Handover: Workflow documentation + dashboard link + staff instructions. - Real Estate AgencyAI lead qualification bot (n8n + GPT + CRM)DIGITAL AND ITOctober 2024 - January 2025 (3 months)Riga, LatviaOne‑liner outcome: Tripled pipeline in 5 weeks with AI lead qualification + instant routing into Pipedrive.Client context: Real estate agency, Riga, Latvia; inbound from website forms + social media.Problem: 60+ monthly inquiries were processed manually; agents spent ~2 hours/day on unqualified calls; “hot” leads waited hours for a response.Goal / KPI: Cut first response time, auto‑filter low‑fit leads, increase qualified pipeline, reduce admin time.What I did:Built an n8n + GPT‑4o qualification flow to collect budget, timeline, and preferred area.Implemented lead scoring (1–10) and automatic deal creation in Pipedrive.Triggered instant Telegram alerts to agents for high‑score leads.Automated weekly pipeline report delivery every Monday.Stack: n8n, OpenAI API, Pipedrive, Telegram, Google Sheets.Result: 3.1× pipeline volume, <4 min first response, 71% auto‑qualified, −58% admin time.Timeline / effort: 36h.Constraints: Lead quality variance from multiple channels.Handover: Workflow map + scoring rules + CRM field mapping.
- Online sports nutrition storeGoogle Ads rebuild (ROAS recovery)DIGITAL AND ITJanuary 2024 - April 2024 (3 months)Liepāja, LatviaOne‑liner outcome: Rebuilt Google Ads from a losing structure to 4.8× ROAS and 98% feed approval.Client context: Online sports nutrition store, Latvia; spend ~€2,500/month.Problem: Account had 1.4× ROAS, no structure, 40% product feed disapprovals, and Smart Shopping cannibalized branded traffic.Goal / KPI: Fix Merchant Center feed, stop cannibalization, rebuild structure for scalable revenue and controlled CPA.What I did:
- Audited Merchant Center and rebuilt feed with structured attributes.
- Split campaigns into brand, category, and competitor groups.
- Launched hybrid structure: Performance Max + Standard Shopping.
- Set up GA4 enhanced e‑commerce and value‑based bidding targets.
Stack: Google Ads, Google Merchant Center, GA4, Looker Studio.Result: 4.8× ROAS (was 1.4×), −44% cost per order, +240% ad revenue, 98% feed approval.Timeline / effort: 22h.Constraints: Feed hygiene + attribution consistency.Handover: Campaign map + reporting dashboard + ongoing optimization checklist.
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Education
- MasterBaltic Federal university of Imanuel Kant2021Master's in Transport Process Engineering. Developed strong analytical and systems-thinking skills — now applied to building efficient digital workflows and automation solutions.