About Dilhan
French
Native or bilingual
English
Fluent
Experience
- ROUX INFORMATIQUETechnical DirectorMarch 2025 - Today (1 year and 5 months)STRATEGIC GOVERNANCE & COMPLIANCERegulatory Compliance Management (DORA, TPN): Orchestration of cybersecurity audit compliance programs. Transformation of regulatory constraints into competitive advantages by reassuring clients and investors about the robustness of the IS.Resilience Strategy: Design and deployment of Business Continuity and Disaster Recovery Plans (BCP/DRP) for critical processes. Guarantee of business survival in the event of a major crisis (cyberattack, critical failure).Risk Management: Mapping of IT risks and definition of the security roadmap aligned with business objectives. Reporting to management bodies (Executive Committee/Board of Directors).OPERATIONAL EXCELLENCE & MANAGED SERVICESHigh Availability Guarantee: Management of critical information systems performance. Implementation of steering indicators (KPIs) to ensure strict adherence to Service Level Agreements (SLAs) and minimize downtime.Optimization of Managed Service Contracts: Structuring and management of managed service contracts. Continuous evaluation of provider performance to ensure alignment between cost, service quality, and the company's actual needs.Operational Maintenance: Supervision of preventive and corrective maintenance processes, ensuring controlled technical debt and a reliable infrastructure.LEADERSHIP & ECOSYSTEM MANAGEMENTManagement of Hybrid Technical Teams: Direction and federation of internal teams and external resources. Skills development (upskilling) and establishment of a "SecDevOps" culture (integration of security into operations).Supplier Relationship Management.Business / Technical Interface: Translation of technical requirements into business objectives for senior management, and vice versa, aligning technology with the company's strategy.
- MOJOVIDAIT ManagerSeptember 2024 - March 2025 (6 months)System and network administration for the companyIT infrastructure management and supervisionIT project managementCollaboration with internal/external teamsLevel 2/3 SupportTechnical Environment:Windows 10/11, Cisco Switches, Meraki WIFI, Fortigate,Management and improvement of various servers: AD, Entra ID (Azure),File, WSUS, Hyper-V VMs..Management of workstation security policies via GPO andO365 admin portal (MFA, Exchange..)Implementation of internal and guest Cisco Meraki WIFI solutionCoordination with various client IT teams tomanage and evolve their own on-site infrastructure.Administration of Microsoft tools (Exchange Online, SharePoint Online,Teams, OneDrive..)ESET antivirus administrationBackup: Synology NAS, Veeam, Acronis CloudUser training phishing tool administration
- CEGEDIM•PrestataireDirectionGénéraledel'AviationCivile~700utilisateursSystem and Network AdministratorJanuary 2022 - January 2024 (2 years)Management of L1/L2/L3 requests and incidentsWindows Server Administration (80%) Linux (20%)IVANTI AdministrationParticipation in IT projectsMaster image creation
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Education
- Bac +2, Programmation / développeur informatique, généralOpenClassrooms2023Bac +2, Programmation / développeur informatique, général