Freelancer profile translated to English.

Description

Professional with experience in administrative support and customer service, oriented towards remote work.

I have worked in task coordination, email management, request tracking, customer service, and operational support for work teams.

I am characterized by being responsible, organized, and with good communication, easily adapting to digital platforms and remote work.

I seek to collaborate with companies or entrepreneurs who require administrative support, customer service, or daily operations management.

Languages

Workplace preferences

Can work on-site

Madrid (up to 50km)

Hotel Serena Suite
Event Coordinator
HOSPITALITY
March 2025 - Today (1 year and 3 months)
Chile
Comprehensive planning and supervision of events, ensuring the fulfillment of client and hotel objectives. Commercial management, budget negotiation, and logistical coordination with suppliers. Direct supervision of setup and execution on the day of the event.
Administrative Management Operations Management Administrative Support Team Coordination Email Management
Hotel Diego de Almagro
Sub-Manager and Event Coordinator
September 2021 - March 2025 (3 years and 6 months)
Chile
Supervision of daily operations and support to the main administration. Staff management and customer service problem resolution. Event logistics coordination and administrative functions.
Hotelera Diego de Almagro
Receptionist Auditor
December 2018 - September 2021 (2 years and 9 months)
Chile
Guest service, reservation management, and security. Night audit: review and reconciliation of accounts, report generation, and transaction verification.

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