About Diego
- Partner ecosystem and onboarding initiatives
- Digital workflow implementation and adoption
- Operational process improvement
- Cross-functional coordination
- Supply chain digitalization projects
- Customer-facing transformation initiatives
Spanish
Native or bilingual
French
Native or bilingual
English
Native or bilingual
Experience
- Cargoo AG – Logistics SaaS,Head of Partner IntegrationsSOFTWARE PUBLISHINGAugust 2022 - May 2026 (3 years and 9 months)SwitzerlandLed global partner connectivity strategyfor a logistics SaaS platform, directing a team of 15 responsible for carrier, forwarder, and regulatory integrations across a growing multi-enterprise ecosystem.Ecosystem Expansion & Digital Capability Growth Expanded the carrier network by 55% while broadening platform integration coverage across operational, documentation, and regulatoryworkflows. Led deployment ofdigital documentation and API-based visibility capabilities across key carrier partners, modernizing connectivity architecture and reducing reliance on manual processes. Oversaw regulatory integration programs including ICS2, AES, and ISF, ensuring platform readiness for evolving compliance requirements.Scalable Operating Model & Governance Established partner performance governance, data qualityframeworks, and KPI-driven review processes. Standardized onboarding and delivery methodologies, increasing scalability and reducing partner integration timelines. Held executive accountabilityfor critical customer-impacting platform issues, governing cross functional prioritization and communicating resolution strategies to enterprise stakeholders.Enterprise Advisory & Customer TransformationActed as senior advisor to multinational customers on digital supply chain operating model changes,influencing platform enhancements and supporting transformation pilots across Asia and EMEA.
- CMA CGM,eCommerce ManagerJanuary 2020 - July 2022 (2 years and 6 months)Marseille, FranceRegional eCommerce & Digital Adoption Leadership Led regional rollout ofglobal digital shipping solutions, defining adoption strategy, segmentation models, and performance frameworks that accelerated digital channel usage across commercial agencies. Acted as senior interface between commercial leadership, product teams, and transformation programs, translating market needs into roadmap priorities. Global TradeLens Platform Commercialization & Deployment Directed global customer adoption strategy for the TradeLens blockchain documentation and visibility platform, coordinating rollout priorities and performance reporting across commercial regions in partnership with IBM program leadership. Supported commercialization efforts, partner enablement, and internal adoption governance for the platform.
- CMA CGMProject Manager – eCommerce & EDI IntegrationsJanuary 2018 - January 2020 (2 years)Led enterprise EDI integration programs for multinational forwarders and BCO customers. Managed full delivery lifecycle from pre-sales scoping through hypercare stabilization. Coordinated cross-functional delivery across IT, commercial teams, and customer technical stakeholders.Selected Integrations: Kuehne + Nagel• • Damco◦ • Expeditors◦ • Sinotrans◦ • Adidas
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Education
- Bachelor's DegreeUniversidad Pedagógica Nacional1999Bachelor's Degree
- Scrum Product Owner Certification2017Scrum Product Owner Certification