About Diego Armando
- Administration of users, emails and backups in Google Workspace and Microsoft 365.
- Management of firewalls and security policies (Sophos, Bitdefender, GWS).
- Detection, analysis and response to suspicious emails and computer threats.
- Implementation of controls aligned with ISO/IEC 27001.
- Automation of processes, asset management and support in Windows/Linux environments.
- Cybersecurity training for employees.
- Implementation of security policies.
- ISO 27001 implementation
- Configuration and parameterization of security equipment.
- Design and execution of awareness campaigns (controlled phishing).
- Internal pentesting and hardening on servers in Azure.
- Cloud SI management.
Spanish
Native or bilingual
Experience
- CORPORACIÓN PARA EL DESARROLLO DE LA SEGURIDAD SOCIAL (CODESS),Professional IT Security AdministratorTELECOMMUNICATIONSJanuary 2023 - Today (3 years and 5 months)Bogotá, Bogota, ColombiaI led the management of perimeter security through the implementation and administration of firewalls, IDS/IPS systems and VPNs, managing to reduce intrusion attempts by 99.9%. I supervised and optimized the Information Security Management System (ISMS), guaranteeing compliance with international standards such as ISO 27001 and passing internal audits without non-conformities. I detected, analyzed and responded to security incidents, mitigating critical risks and ensuring the confidentiality, integrity and availability (CIA) of the data. I maintained and updated antivirus platforms and monitoring systems, achieving a 99.9% decrease in detected vulnerabilities. I managed users and permissions in corporate domains under a role-based access control scheme, improving security and operational efficiency. I coordinated with infrastructure and telecommunications providers to implement strategic technological solutions, increasing the availability of services by 99.9%. I designed and implemented security measures in biometric systems and critical platforms, achieving an availability rate of 99.9%. I trained and sensitized personnel in good IT security practices, increasing compliance with internal policies in
- COOPTRAISS,Junior Support AnalystTELECOMMUNICATIONSFebruary 2016 - December 2022 (6 years and 10 months)Bogotá, Bogota, ColombiaI implemented and managed perimeter security through the use of firewalls and IDS/IPS systems, guaranteeing the protection of the organization's assets against external threats. I monitored and analyzed indicators of the Information Security Management System (ISMS), ensuring compliance with internal regulations and international standards. I administered and monitored corporate antivirus platforms, reducing malware incidents. I supervised and ensured the continuous operation of the biometric system, managing incidents and maintaining an availability rate of 100%. I led the detection, analysis and resolution of information security incidents, mitigating critical risks. I provided logistical support, including the installation and configuration of equipment, as well as technical support in critical events and sessions. I managed users and groups in corporate domains, implementing role-based access controls to optimize security and operational efficiency. I coordinated with infrastructure and telecommunications providers, achieving improvements in service quality and operational continuity.
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Education
- CORPORACIÓN UNIVERSITARIA MINUTO DE DIOS2024
- SGI