Freelancer profile translated to English.

Description

During my final year internship (in 2008, it's starting to date!) I discovered Salesforce, and I have continued to evolve in this environment ever since.

I started as a Salesforce administrator and have since passed my Salesforce certifications.

So I have 12 years of experience on the platform.

In 2012, I founded the company Synefo, a Salesforce integration partner, with 3 of my former colleagues. We have worked on over a hundred successful Salesforce integrations (Salesforce / Marketing Cloud / Pardot / Analytics).

The company reached 38 consultants in 2017.

Synefo was sold to Hardis Group in 2017, and we grew to 70 consultants in 2019, when I left Hardis to become a freelance Salesforce consultant.

Within Synefo / Hardis, I was involved in projects as a technical architect, project manager, head of the development team (8 people), and as a trainer (internal and external).

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Confidentiel
Salesforce Technical Expert
CIVIL ENGINEERING
June 2015 - Today (11 years)
Paris, France
Activity: BtoB
Sector: EEC energy renovation
Nb Licenses: 400 Unlimited edition Licenses
- Audit and Recovery of a project reaching Salesforce limits due to the company's sales growth
- Facilitation of workshops to define needs and techniques
- Implementation of "best practice" historical developments / Code cleaning and settings / Reduction of application maintenance time
- Architecture + Design + implementation of sales processes from lead capture to EEC submission to the National Center for Energy Saving Certificates
- Architecture + Design + implementation of a material stock management and supply process.
- Adaptation of the various processes to regulatory and commercial changes
- Interfacing (Exposure and Consumption of REST and SOAP Webservice) with the client's software and websites (Customer areas / Accounting / Call centers / Mobile Application).
- Salesforce org migration (+attachments)

Technologies:
Apex (Trigger / Batch / Schedulable) / Visualforce / Talend / 4D / Sage accounting / Dropbox
Audit apex visualforce Talend salesforce dropbox sage 4d
Synefo
Co-founder
DIGITAL AND IT
March 2012 - June 2019 (7 years and 3 months)
Montrouge, France
Notable activities
- Business management and accounting (business side)
- Management of the development team (8 full-time people)
- Project management
- Training and skills development of consultants
- Audit and evaluation of projects
- Interventions and resolution in after-sales service on conflicting projects

But also: Implementation and Administration of our Salesforce
70 Enterprise Edition Licenses
- Definition of needs for a module for monitoring the management of IT projects in Salesforce
Contractualization fixed price - managed services - license / CRA entry / Invoicing / Collection / Management of cutoffs and project margin
- Architecture + design + implementation of needs
Accounting Management control Team management Project management Audit
Confidentiel
Salesforce Technical Expert
ENERGY AND UTILITIES
September 2015 - February 2019 (3 years and 5 months)
Levallois-Perret, France
Nb Licenses: 100 professional Licenses + 10,000 community login licenses + Pardot
- Facilitation of needs definition workshops
- Facilitation of technical workshops
- Design and implementation of the pricing module first in Salesforce, then using an interface with the client's proprietary solution
- Design and implementation of the customer service management module (ticket tracking, reminders...)
- Design and implementation of the customer Community which allows the customer to retrieve their invoices and contracts
- Interfacing with the Oméga solution of GRDF to retrieve PCE data and register new energy supply contracts
- Implementation of marketing processes via pardot.
- Migration to Lightning

Apex (Trigger / Batch / Schedulable) / Visualforce then Lightning then LWC / Talend
salesforce lightning talend workshops Design architecture