Freelancer profile translated to English.
Back to original languageAbout Diaroumba
Hello,
Customer advisor for 4 years, I enjoy teamwork, satisfying customers, retaining them, and achieving objectives.
Dynamic, organized, and with good communication skills.
French
Native or bilingual
Can work on-site
Paris 18e Arrondissement (up to 30km)
Experience
- BNPCustomer advisor and sales supportBANKING AND INSURANCEJune 2021 - December 2021 (7 months)-Receiving phone calls and emails- Sales support across all payment channelsProcessing banking transactionsSales of products and services
- BNP Paribas CardifInsurance customer advisorBANKING AND INSURANCEApril 2021 - September 2021 (6 months)Receiving phone calls and emailsProcessing administrative tasksFile follow-upEnsuring internal communication
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Education
- Professional Baccalaureate in Reception, Customer Relations, and UsersCfa Stephenson2015
Certifications
- Restaurant CAPCfa Belliard2012
Skill set (27)
Categories
- Other