Freelancer profile translated to English.

Description

My name is Diana and I am a freelance administrative assistant specializing in administrative management, remote secretarial services, administrative support, and customer relations. I assist entrepreneurs, freelancers, and small businesses with email management, scheduling, quotes, invoicing, customer follow-ups, debt collection, file tracking, and customer service. With my experience in administration and real estate, I offer professional, responsive, and organized support to save my clients time and facilitate the daily management of their business. Versatile, rigorous, and independent, I quickly adapt to the needs of each mission.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Tournai (up to 50km)

Cabinet EY Lille,
Scheduling Manager and HR Coordinator
September 2022 - Today (3 years and 9 months)
- Develop, track, and update the firm's calendar,
- Manage staff schedules,
- Monitor and optimize schedules based on situations
Organization and Schedule Management Coordination Priority Management Communication Adaptability and Responsiveness
Soprema Lesquin,
Administrative Assistant and Debt Collection Specialist
CIVIL ENGINEERING
January 2019 - August 2022 (3 years and 7 months)
Lesquin, France
Invoice and payment tracking
Phone and written follow-ups for unpaid invoices
Implementation and monitoring of payment schedules
Processing and filing of administrative documents
Updating client databases
Managing emails and administrative correspondence
Tracking disputes and coordinating with various departments
Use of management software and office tools
Carrefour Property Gestion
Executive Assistant and Real Estate Manager
December 2013 - December 2018 (5 years)
Wasquehal, France
Complete management of 9 Carrefour departmental shopping centers.
Achievement: 98% customer satisfaction (2nd national position)