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Diana Lisbeth Peña TorresDL

Diana Lisbeth Peña Torres

Virtual assistant, task management, Excel, Remote

€125/day
Madrid, ES
0-2 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Diana Lisbeth

I am Diana, an administrative assistant with experience working with data management, Excel, and daily task organization in a financial services office.
Currently, I am responsible for reviewing amounts, performing Excel reconciliations, verifying information between systems, and managing emails and customer service. My work requires precision, responsibility, and constant organization.
I can add value by helping companies and entrepreneurs with time-consuming administrative tasks, allowing them to focus on their business.

Services I offer:
• Data entry and organization
• Email management
• Creation and organization of spreadsheets in Excel or Google Sheets
• Information review and data control
• Customer service via email or chat
• General administrative support

I am characterized by being organized, responsible, a fast typist, and committed to meeting deadlines.
I would be happy to collaborate on short-term or long-term projects.
  • Spanish

    Native or bilingual

Remote only
Primarily works remotely

Experience

  • Empresa de servicios financieros
    Administrative / Back Office
    BANKING AND INSURANCE
    September 2024 - Today (1 year and 9 months)
    Madrid, Spain
    Daily management of administrative operations in a money transfer office.
    Responsible for reviewing amounts, Excel reconciliations, and system verification.

    Main tasks:
    • Daily reconciliations and amount control in Excel
    • Transaction review and verification
    • Email management
    • Customer service
    • Data and documentation organization
  • SCOTIABANK
    Bank Teller
    BANKING AND INSURANCE
    July 2023 - July 2024 (1 year)
    Lima, Peru
    Customer service and comprehensive management of banking operations at the counter, including deposits, withdrawals, bill payments, transfers, account opening and maintenance, card issuance, and basic financial product advice, ensuring compliance with security protocols, fraud prevention, and daily cash reconciliation with accuracy and confidentiality.
    Money Management Incident Resolution Customer Service Organization and Time Management

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Education

  • Bank Teller Certificate
    CERTUS
    2018
    Manejo de efectivo y cuadre de caja. Procesamiento de depósitos, retiros y transferencias. Pago de servicios y cobro de créditos. Verificación de billetes y detección de fraude. Atención al cliente y gestión de reclamos. Aplicación de normativas de seguridad bancaria y prevención de lavado de dinero. Uso de sistemas bancarios para registro de transacciones. Control documental y manejo de cheques.
  • Accounting Certificate
    CIBERTEC
    2022
    Registro y control de operaciones contables. Elaboración de libros contables (diario, mayor, inventarios). Preparación de estados financieros básicos (balance general y estado de resultados). Cálculo y declaración de impuestos. Manejo de cuentas por cobrar y cuentas por pagar. Conciliaciones bancarias. Elaboración de nóminas y cálculo de beneficios laborales. Control de inventarios. Análisis financiero básico. Uso de sistemas y software contable.

Skill set

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