Freelancer profile translated to English.
Back to original languageAbout Claudine
I am currently a beginner community manager. I completed training with OpenClassroom. I work from home. I would be delighted to be able to offer you my help, and thus gain experience.
English
Basic
French
Native or bilingual
Remote only
Primarily works remotely
Experience
- Dima Clean propretéVolunteer Community ManagerHUMAN RESOURCESFebruary 2024 - Today (2 years and 4 months)Lens, FranceManaged the social media for the company where I work as a sector manager. Occasional video editing.
- Dima Clean PropretéSector ManagerENVIRONMENTALJanuary 2023 - Today (3 years and 5 months)Lens, FranceManages approximately 110 cleaning staff employees.Manages a portfolio of approximately 80 clients.Recruitment, DPAE, contracts, medical visits, staff training.Field and telephone prospecting.Emailing.Management of client requests and complaints.Management of employee absences due to illness, leave, and replacements.
- ArvatoCall Center AgentTELECOMMUNICATIONSSeptember 2008 - March 2009 (6 months)Lens, FranceIncoming calls, first-level support, order taking, customer loyalty
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Education
- DAEU option A (equivalent to a literary Baccalaureate)University of Artois Lens2018
- Professional training certificateDev'rh2024Contrat de professionnalisation responsable de secteur