Desy Bille

Managed customer and prospect databases by recording leads and updating information. Prepared and monitored sales campaigns, ensuring reporting and communication with various internal stakeholders. Assisted in drafting and sending client meeting invitations and commercial proposals. Organized team meetings and seminars to strengthen team cohesion. Developed specific files to meet client needs. Prepared invitations for exclusive events.

Managed the client portfolio, establishing and maintaining strong relationships. Entered orders accurately and quickly. Managed invoicing and dispute resolution. Optimized customer satisfaction through proactive communication and quality service.

Efficiently managed the order portfolio for the Northern region, ensuring prompt responses to requests. Resolved commercial disputes to maintain healthy customer relationships. Kept prices updated in the SAP system. Opened and managed customer accounts to ensure proper follow-up.