Freelancer profile translated to English.

Description

I’m Despina, a trilingual virtual assistant and customer support specialist with over 3 years of experience in the German-speaking market. My focus is written communication — especially via email, ticketing systems, CRM tools, and inbox management.

Since 2021, I’ve been supporting a German telecom provider, managing high-volume email support in clear, polite, and solution-oriented German. I’m also building my own branding studio, which has sharpened my organizational skills and multitasking abilities.

🔹 Native Greek, fluent in English & German (written)

🔹 Experience with email support, Outlook, HubSpot, ticketing systems

🔹 Detail-oriented, reliable, fast-responding

🔹 Open to long-term or project-based freelance collaborations

Let’s work together to keep your inbox under control and your customers happy!

I am Despina – trilingual virtual assistant and support specialist with over 3 years of experience in the German-speaking area. My focus is on written communication – especially via email, in ticket systems, with CRM tools and in inbox management.

Since 2021 I have been supporting customers of a German mobile phone provider via email in German – always clear, polite and solution-oriented. At the same time, I am building my own branding studio, which has sharpened my organizational skills and my multitasking.

🔹 Greek as mother tongue, fluent in English and German (written)

🔹 Experience with email support, Outlook, HubSpot, ticket systems

🔹 Reliable, precise, quick to respond

🔹 Open to long-term or project-based freelance collaborations

Let's organize your inbox together and inspire your customers!

Languages

English
Native or bilingual
Greek
Native or bilingual
German
Fluent
French
Basic

Workplace preferences

Can work on-site

Heraklion (up to 50km)

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