Derya Murati

Website: deryamurati.de

Every successful insurance agency needs a strong back office.

Because once applications, emails, inquiries, and administrative tasks dominate the workday, there is less time for what really generates revenue: consulting, customer support, and closing deals.

▶︎ This is exactly where I support.

I relieve insurance and financial service providers in specialized back office tasks so they can concentrate on their core business.

Through my training as a specialized clerk for insurance and finance and my many years of professional experience in back office operations – particularly in the area of private health insurance (PKV) – I am very familiar with complex insurance processes, sensitive customer data, and the daily routines in back office.

I quickly familiarize myself with existing processes and systems and provide support where time is lost in daily operations. I work in a structured, reliable manner and with an eye for efficient processes.

I support you with, among other things:

♦︎ Application processing and preparation

♦︎ Review and follow-up of documents

♦︎ Customer communication (emails, inquiries, follow-ups)

♦︎ Support for portfolio campaigns

♦︎ Appointment and deadline management

♦︎ Document management and digital filing

My goal is to relieve your back office so you have more time for your customers, your consulting, and new deals.

Let's talk without obligation about how I can support your team.