Deniz Ozen

• • Organizational Transformation: Led end-to-end restructuring of an educational institution — redesigned product architecture and pricing strategy, enabling a 25% price increase within 6 months while sustaining full lead pipeline.

• • Go-to-Market Strategy: Designed and executed full brand repositioning and market launch; achieved full capacity for inaugural training cohort within 30 days.

• • Operations & Automation: Built custom CRM and workflow automation ecosystem using Make, eliminating manual administrative cycles and achieving near-zero tech overhead.

• • Revenue Strategy: Designed ancillary revenue monetization strategy for hospitality client, identifying and structuring a net-new income stream from untapped foot traffic.

Leadership

• Led 10+ member cross-functional agile squads (Directors, Product, Tech, Design); single point of accountability for end-to-end delivery of high-impact initiatives.

• Trusted advisor to client VPs and Directors — unblocked months of cross-functional stalemate through structured 1:1s and strategic facilitation.

• Managed and mentored McKinsey Associates under compressed timelines.

Strategy & Execution

• Luxury Retail ($160M EBITDA): Aligned 8 VP-level stakeholders, synthesized competing priorities into a unified roadmap.

• Retail Banking: Reactivated a Transformation Office frozen 6+ months — unblocked 30+ initiatives with 30 owners.

• Global QSR: Designed talent transformation playbooks for 150,000+ employees.

Growth & Revenue

• Global QSR: $175M+ incremental annual revenue in 6 months — built first non-IT agile operating model.

• B2B Food Distributor: $50M+ incremental revenue in 3 months — transformed marketing into a revenue multiplier.

• Omnichannel Retailer: $40M+ incremental revenue in 6 months — hyper-personalized behavioral targeting.

• Healthcare: $10M+ incremental revenue in 2 months — built 10-function agile growth team.

Product & Technology

• Designed 5-year Enterprise CDP data monetization strategy.

• Bridged business and engineering across AI/ML engagements — translated business needs into model requirements.

Advisory internship at EY's consulting practice, supporting client engagements and analysis during undergraduate studies.