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Denis ZulicDZ

Denis Zulic

Remote Back Office & Data Management | DE/EN

€300/day
Zürich, CH
8-15 years
Administration / Back-Office
Order Management
Customer Support
Microsoft Excel
Master Data Maintenance

Average response time: 1 hour

Freelancer profile translated to English.
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About Denis

As an experienced logistics and back-office specialist with around ten years of practice in the regulated MedTech industry (including Medela, Abbott, Orchid), I reliably, structurally, and in fluent German support companies remotely with order processing, master data maintenance, and data quality.

What I will take care of for you:

Order processing including export and import processes
Master data maintenance, data cleansing, and ensuring data quality
Processing customer inquiries, quotations, and complaints
Creation and management of shipping and quality documents. General back-office and administration tasks

My tools: SAP (MM, WM, EWM), MS Excel, ERP, Power BI, MS Dynamics NAV, as well as common CRM systems. I quickly and independently use new systems and AI-powered tools.

Through my background in ISO 13485 and GMP regulated environments, I work particularly carefully, norm-aware, and discreetly. I am also multilingual (German, English, Slovenian, Serbian/Croatian) – ideal for companies covering the DACH region and the Balkan/CEE market.

I would be happy to discuss your project in a brief conversation.

  • Slovenian

    Native or bilingual

  • German

    Fluent

  • Serbian

    Native or bilingual

  • English

    Conversational

  • French

    Basic

Remote only
Primarily works remotely

Experience

  • Orchid Orthopedics Switzerland GmbH
    Clerk Administration / Quality
    April 2025 - Today (1 year and 3 months)
    Complete order processing including export and import processes
    Lot release for non-finished packaged products
    Issuance and verification of certificates (CoC, CoA)
    Document control, management of training records, and archiving according to ISO 13485
    Supplier evaluation within the quality management system
  • Medela Schweiz AG,
    Logistics Specialist
    January 2024 - May 2024 (4 months)
    Baar, Switzerland
    Creation and management of shipping documents for international GMP-regulated shipments in compliance with internal SOPs and customer requirements
    Maintenance of precise logistics data in SAP and full compliance with IATA-DGR and ADR regulations for dangerous goods transport
  • Selbstständig
    Freelance Social Media Manager
    E-COMMERCE
    January 2020 - December 2023 (3 years and 11 months)
    Management of customer social media profiles (Instagram, TikTok, Facebook) including video content, reels, and SEO/SEA optimization
    Analysis of KPIs (reach, engagement, conversion) with Google Analytics; content creation with Canva and AI tools
Check out Denis's experience

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Education

  • Advanced Business Diploma (HWD)
    HSO Business and Computer Science School
    2022
    Höheres Wirtschaftsdiplom (HWD)
  • Logistics – Vocational Training Center
    Vocational Training Center
    2009
    Logistik – Berufliches Ausbildungszentrum

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