Denis Jaffré

- Full management of a point of sale (stock, replenishment, merchandising, staff, accounting, etc.)

- Customer reception, sales consulting, and customer loyalty

- Sales analysis and implementation of optimization strategies (KPIs)

- Monitoring brand image compliance and related guidelines

- Recruitment and management of 5 employees

• July 2011 to March 2012

FINANCIAL INSTITUTION (OVERSEAS TERRITORIES) - Payment Systems Business Analyst Consultant

- Assisted the Director of Financial Services in launching a Visa card and deploying 3D Secure for all of the client's bank cards

- Drafted payment card business requirements for technical teams

- Drafted business requirements for the personalization bureau

- Project coordination with the card personalization bureau

- Coordinated and followed up weekly on projects between the client's business teams, Business Analysts and Developers, and the Lead Bank (card issuer partner)

- Drafted 3D SECURE business requirements for technical teams

• March 2012 to January 2013

FOR VARIOUS PROSPECTS

- As part of a project team, participated in various market and opportunity studies related to new payment methods

- For an urban community, created a descriptive document for a catalog of local citizen services (e.g., transport, university, personal services, etc.)

- Researched information on NFC-associated services (e.g., KESAKA, etc.)

- Monitored new players in e-payment and m-payment

• August 2010 to February 2011

- Short-term assignments under payroll leasing.

- TOEIC Listening & Reading taken on 12/15/2010 - 820 points - Advanced CEFR level

- Self-study in languages with the goal of working on international projects:

◦ English: Intermediate, aiming to pass the TOEIC.

- Internet monitoring for business information on revolving credit.

• October 2009 to June 2010

BNP PERSONAL FINANCE - Business Analyst Consultant

- Project management tasks carried out for the evolution of the SICLID application specifically for the S2P / Carrefour partner:

- Managed the production monitoring of the PASS Mastercard launched in February 2009.

- Supported change management for S2P regarding new BNP Personal Finance processes and the internal takeover of the Business Analysis activity.

- Monitored cross-functional projects between S2P and BNP Personal Finance.