Denise Witt Colombini

• - Coordination of projects in the administrative area, including budgeting, accounting management (cost control), scheduling (deadline adherence), stakeholder management (managing expectations and requirements), and scope management.

• - Proposing and developing strategies (through Gemba Walk) for operations management to improve administrative efficiency, reduce waste, and optimize operating systems (legacy systems).

• - Providing administrative support in the implementation and transition to new systems to ensure smooth integrations (change management).

• - Focusing on continuous improvement, seeking benchmarks and best practices to drive process efficiency.

• - Expense and financial analysis of the local office to identify deviations and report them to the regional office headquarters.

- Outsourcing management (negotiations, contract management, lead time, quality management, payment approval, and new suppliers).

• - Support in the development and updating of administrative policies, ensuring alignment with institutional objectives (Local Compliance Officer).

• - Development and refinement of operational processes for maximum efficiency using Lean Manufacturing and continuous improvement principles. - Supply Chain Management: Using SAP MRP for inventory management (SAP MM), production planning (SAP PP), and operational forecasting.

• - Development of quality procedures and involvement of operational staff (Quality Assurance, SAP QM) in their execution and continuous improvement.

• - Collaboration with various teams, including R&D, Operations, and Logistics, implementing 5S principles to maintain an organized and efficient workspace.

• - Value stream analysis using Lean Manufacturing methods to optimize and reduce costs.

• - Based on correlation analysis (MATLAB), defining potential improvements for product development and the production process. My thesis was on "Statistical Process Control".

• - Preparation and execution of surveys aimed at increasing customer experience and satisfaction, with a focus on continuous improvement and alignment of the customer service team process.

• - Working with Customer Relationship Management (CRM) tools (Salesforce) and generating sales reports to increase the sales team's hit rate and enhance customer partnership and satisfaction.

• - Responsible for cost center financial analysis (expenses, budget review, and forecast for the fiscal year). Providing technical solutions for product and service issues to ensure customer satisfaction.

• - Collaboration with production units to embed feedback-driven improvements in the manufacturing process and maintain quality standards.