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Denise GrapengeterDG

Denise Grapengeter

Office Manager & Virtual Assistant EN/DE/ES/FR

€180/day
Madrid, ES
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Denise

Hello! I'm Denise, a multilingual Office Manager with over 10 years of experience in administrative processes, back office, and operational support in international environments.

I speak four languages fluently at a professional level: German (native), English, Spanish, and French (all C1). This combination allows me to act as a bridge between teams, clients, and suppliers from different countries, especially between Spain and the DACH region (Germany, Austria, Switzerland).

My most recent experience was as an Office Manager at INBONIS Rating (Madrid), where for two years I managed office operations, invoicing, accounting, and HR administration, in addition to collaborating on the preparation of reports and financial tables to support management (CEO/COO). Previously, I performed back office functions at KiK Spain, administrative assistance at FEDA Madrid (German Business School), and order and billing management at Learnship (Germany).

How can I help you?

. Office management and administrative coordination
. Invoicing, basic accounting, and payment control
. Preparation of reports and tables to support management
. Multilingual coordination (DE/EN/ES/FR)
. Translation and document review
. Customer service via email and chat
. Management of digital processes with MS Office, Google Workspace, Zoho, ChatGPT, and Canva

I work 100% remotely from Madrid, with availability for part-time or full-time (as long as the schedule is flexible), for both one-off tasks and long-term collaborations. I am organized, reliable, discreet, and autonomous—key qualities when working remotely and handling sensitive information.

If you are looking for a profile with real operational experience, fluency in four languages, and the ability to integrate quickly into your team, let's talk!
  • German

    Native or bilingual

  • English

    Fluent

  • Spanish

    Fluent

  • French

    Fluent

Remote only
Primarily works remotely

Experience

  • None
    Professional Development– Digital Skills & AI Tools
    June 2025 - Today (1 year)
    Madrid, Spain
    Self-employed / Freelance
    Completed LinkedIn Learning courses on AI-assisted productivity.
    Contributed to AI training projects (DataAnnotation).
    Applied AI tools to recipe documentation.
    Strengthened remote work and digital communication skills.
    ChatGPT Claude Google Workspace Remote Work
  • INBONIS RATING
    Office Manager
    June 2023 - May 2025 (1 year and 11 months)
    Madrid, Spain
    Managed office operations, including invoicing, accounting, and HR administration.
    Supported executive management (CEO, COO) by preparing reports, tables, and supporting documentation for financial analysis.
    Office Management Executive Support Invoicing Remote Work Multilingual Communication
  • KiK España
    BackOffice Expansion
    April 2022 - May 2023 (1 year and 1 month)
    Madrid, Spain
    Managed rental agreements through translation, administrative processing, and contract data maintenance.
    Spanish-German Translation German-Spanish Translation Database Administration Microsoft Word Remote Work

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Education

  • Bachelor of Arts (BA)
    Technische Hochschule Köln
    2021
    Multilingual Communication - French and Spanish with Economics
  • Management Assistant in Freight Forwarding and Logistics
    RBZ Kiel
    2026

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