Denisa Frentescu

Overall coordination of a platform project from requirements analysis to launch – central interface between client, development, and design. Organized beta testing, structured feedback, coordinated bug fixing. Result: Platform launched on time, complete documentation handed over.

Customer support, product sales, and consulting in a structured large company with complex processes – independently and with a high volume of communication. Independent customer consulting, operational execution of ongoing processes, and creation and coordination of team schedules to ensure smooth operations. Result: Stable team coordination ensured, customer satisfaction maintained, and operational processes reliably handled.

Rebuilt structures and processes outside of day-to-day business and independently managed strategic special projects. Coordination of workflows, participation in continuous improvement processes, and development and implementation of advertising and sales activities. Result: Clear process structures established, operational workflows measurably improved, and sales and marketing measures successfully implemented.