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Delphine ViaudDV

Delphine Viaud

OBM | Project Management | Organization | Ops

€500/day
Bayonne, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Delphine

That's it! Your business is starting to run well.

But that's also when it gets heavier because everything still goes through you, even when you delegate.

You're the one proofreading, adjusting, keeping everything in mind. And in the end, you're never really off.

Good news: that's where I come in!

I'm not just going to "help you": I'm taking a real place in your business.

I take on entire subjects, not just tasks.

In short: I take care of what needs to run: organization, admin, communication, customer care, coordination...

And above all, I make sure it runs without you having to double-check.

Also, just so you know: I'm not here to execute to the letter.

If something doesn't make sense, I'll tell you.
If it's not a priority, I'll postpone it.
If it can be simplified, I'll simplify it.

I'm not here to do more, but better, and in the right place.

Here's what I've seen so far with the clients I support:

They stop having everything on their mind all the time.
They regain space.
They can focus on what really matters to them.

For example:

Marie was able to launch a second business without the first one collapsing.
Laura stopped juggling constantly and was able to refocus on her core business.
Flora structured her business and reached a new level without going in all directions.

As you can conclude, I work with entrepreneurs who already have something solid but feel that it can't continue like this for long.

If you're looking for someone to execute tasks → that's not me.

If you want someone who takes on projects, thinks, moves forward, and frees up your mental space → we'll get along well.

I work with few people at a time because this role requires involvement, not just time.

If you feel your business would benefit from being smoother, without you being in the middle of everything all the time: shall we talk about it?
  • French

    Native or bilingual

  • Spanish

    Native or bilingual

  • English

    Conversational

Remote only
Primarily works remotely

Experience

  • Delphine Viaud
    Operational Right-Hand / OBM for Entrepreneurs, Solopreneurs, and Infopreneurs
    June 2022 - Today (4 years and 2 months)
    Bayonne, France
    Online Business Manager (OBM) / operational right-hand specializing in project management, organization, and structuring of online businesses.

    I support entrepreneurs and solopreneurs in operational management, setting up processes, workflows, and tools (Notion, CRM), as well as coordinating teams (freelancers, apprentices).

    My role:
    👉 Streamline your organization
    👉 Structure your business
    👉 Save you time and clarity

    🔹 Missions
    Project Management & Coordination
    Structuring & Organization (Notion, workflows, processes)
    Administrative Management & Operational Support
    Customer Care & Client Follow-up
    Community Management & Digital Content
    Tool Implementation & Automations
    Strategic Support

    🔹 Tools

    Notion • Google Workspace • CRM • Slack • Trello • Airtable • Emailing tools • Social media tools • Workflows

    🔹 Client Results

    Marie (CEO)
    → launched a 2nd company
    → developed new services & content
    → reduced mental load

    Laura (Copywriter)
    → better organization & mental clarity
    → focus on her expertise
    → optimized team management

    Flora (Consultant)
    → business structuring
    → increased revenue
    → more time for development

    🔹 Availability

    Available for long-term missions (part-time).
    Smooth communication (WhatsApp / email).
    Operational Management Digital Communication Project Management Sense of Organization Customer Care
  • Ariix
    Networker / Network Marketing
    September 2015 - February 2022 (6 years and 5 months)
    Development of a network of over 1500 distributors.
    Team management, training, and support.
    Prospecting, B2C sales, and customer loyalty.
    Content creation and social media management (from 0 to 10,000 members in a Facebook group).
    Result: up to €70K in annual revenue
  • Casa Blu
    Executive Assistant and Accommodation Manager
    January 2014 - November 2017 (3 years and 10 months)
    Málaga, Spain
    Creation and management of a luxury rural hotel and tourist rentals.
    Market research and project structuring.
    Recruitment and team management (up to 12 people).
    Administrative management, suppliers, and service providers.
    Operational coordination and service optimization.
    Guest reception in accommodations.

Recommendations

GR
MT
Flora PollefoortFP
Gwladys Ramette and 2 other people have recommended Delphine

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Education

  • Instagram Communication Strategy Training
    Emma Besson (InstaKamp)
    2026
    - Les bases d'Instagram - Stratégie de communication - Calendrier éditorial et plannification
  • Create, Frame, and Structure a Coaching Program
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    2026
    - Créer un accompagnement - Créer un persona - Structurer et cadrer un accompagnement - Mise en place d'une feuille de route et d'objectifs

Skill set

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