Delphine Ringard

Main areas of expertise:

✔ Sales Management: incoming lead management, commercial follow-up, upsells, follow-up, database, implementation of tools (sales management, CRM, presentation file).

✔ Training Follow-up: supporting training organizations in their administrative processes related to training and Qualiopi requirements. Support in implementing software (Digiforma / Formdev).

✔ Administrative Management: pre-accounting, quotes, invoicing, document editing.

Examples of missions carried out:

- For several training organizations: training follow-up (session registration, quotes, agreements, invitations, certificates, invoicing...), improved follow-up, commercial follow-up and reminders, incoming lead management.

- For an engineering startup: reinforcement of the sales department: management of incoming leads / commercial proposals / quotes / closing.

- For a craftsman: management of quotes and invoices, customer follow-up, website update

- For a publishing house: advertiser prospecting, client follow-up, order forms, print-ready file validation, invoicing, production deadline monitoring, printing and distribution, payment follow-up and revenue monitoring.

- For a luxury hotel abroad: working in partnership with the editor-in-chief of the hotel's magazine > researching advertisers among major international luxury brands, client follow-up, print, logistics, and distribution follow-up. Invoicing, payment follow-up, and revenue monitoring.

- For a cleaning company: overhaul of contracts, implementation of General Terms and Conditions, accounting preparation.

- For a subcontracting company in the luxury industry: commercial assistance and support in preparing and monitoring numerous trade shows.

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Professional organization for building trades artisans in Morbihan (1500 members), CAPEB 56 informs, advises, and represents artisans throughout the department.

Missions:

- Development of partnerships with local authorities to ensure better representation in the department

- Implementation of member loyalty tools, methods, and reporting

- Creation of a Heritage group: connecting heritage renovation artisans

- Organization of events (European Heritage Days, artisan meetings, trade shows)

Economic development agency aiming to promote the territory of French Flanders (Flandre Intérieure) to attract investors, boost the economy, and foster job creation.

Missions:

- Creation and management of the agency: implementation of the strategic action plan, management, administrative and financial management, creation of the agency's identity, communication tools, website implementation and management

- Reporting to local elected officials.

- Support for business projects:

analyzing specifications with the business owner, proposing real estate offers and project monitoring, connecting with partners (real estate, HR, financing...)

- Territory promotion: organizing and leading events, business meetings, managing the local network, prospecting at trade shows,

press relations