About Delphine
French
Native or bilingual
English
Fluent
Experience
- VALIANTYSProject ManagerNovember 2022 - June 2023 (7 months)• Implementation of an ERP in all group subsidiaries• Review processes – Study needs – Adapt solution with technical consultants• Monitor progress and lead meetings• Introduce change to teams and participate in training• Year 0 budget: 600K – Deployment in 3 phases
- FreelanceCustomer Service and Customer Journey Optimization MissionsJanuary 2020 - January 2022 (2 years)Customer service and customer journey optimization missionsManagement of emergencies related to the Covid-19 crisis
- SavenciaProcurement PlannerApril 2018 - December 2019 (1 year and 8 months)Paris, France• Define weekly production schedules for workshops• Establish medium-term production strategies• Monitor new product campaigns from component arrival to finished product availability• Participate in the implementation of new IT tools• Take part in the working group on redesigning operational processes and reorganizing the departments concerned
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