Freelancer profile translated to English.
Back to original languageAbout Delphine
Field trainer – retail & operational transformation
I work directly with teams to evolve practices, frictionlessly and with rapid results.
25 years of experience in retail (management, leadership, training), now an independent trainer specializing in store environments.
I am available immediately: I quickly understand your challenges and transform objectives into concrete actions on the ground.
What I do in your missions
Implement new tools or methods
Evolve commercial and managerial postures
Remobilize in-store teams
Structure simple and effective practices
Create visible results quickly
My difference
I am not a "theoretical" trainer.
I work in real situations, with the teams, as close to the ground as possible.
I know how to deliver messages without causing defensiveness, engage diverse profiles, and create buy-in.
Types of missions
Deployment / change support
Sales training & commercial performance
Front-line management
Field coaching
Diagnosis + action plan
Available quickly – national mobility
French
Native or bilingual
English
Conversational
Spanish
Conversational
Can work on-site
Bayonne (up to 50km), Bordeaux (up to 50km), Paris (up to 50km), Lille (up to 50km), Montpellier (up to 50km)
Experience
- JdformationTrainer & Independent ConsultantJanuary 2021 - Today (5 years and 7 months)Transformation missions, management/sales training, field coaching.Deployment of new in-store practicesSupport for teams in adopting a new professional tool: overcoming obstacles, real-life training, creation of simple routines. Result: rapid and homogeneous adoption by sales staff.Professionalization of sales teamsField coaching: customer discovery, argumentation, closing, objection handling. Increased confidence for sales staff and visible improvement in commercial posture.Support for front-line managersImplementation of interviews, KPI-driven management, benevolent feedback. Transformation of the role from "team leader" to true operational leader.
- Un Jour Ailleurs – BCBG MaxAzria – Korloff ...Retail & Commercial Management BackgroundJanuary 1997 - January 2020 (23 years)Store management, team training, performance management, merchandising projects and change management.
Recommendations
Be the first to recommend Delphine
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Level 6 Diploma: Trainer responsible for pedagogical projects (RNCP) Certification: Recruit & integrate your employees (RS6168)Diplôme niv.6 Formateur responsable de projets pédagogiques (RNCP) Certification Recruter & intégrer ses collaborateurs (RS6168)
- Disability – Bac G3Referent MOOCHandicap – Bac G3