About Delphine
French
Native or bilingual
English
Basic
Experience
- EXPONENSClient Account ManagerCONSULTING AND AUDITSMarch 2018 - November 2021 (3 years and 8 months)Paris, FranceWithin an accounting firm, I managed the entire client cycle, from invoicing to debt collection, including monitoring receipts. My main tasks:Development and monitoring of the billing planCreation and sending of client invoices (paper and dematerialized format)Monitoring of payments and accounting reconciliationAmicable and contentious debt collection (phone, email, formal notices)Setting up payment schedules and managing SEPA direct debit campaignsCreation and updating of third-party accountsRigorous, responsive, and comfortable with management tools, I intervene methodically to ensure smooth billing, effective collection, and a good client relationship.
- DIFFUPRESSEDigital Press ManagerPRESS AND MEDIAAugust 2015 - Today (10 years and 10 months)Neuilly-sur-Marne, FranceClient prospecting and commercial follow-upCreation of customized quotes and management of remindersIssuance of client invoices (paper and dematerialized)Debt collection: telephone and written reminders, management of payment schedulesMonthly accounting keeping:Complete entry of accounting entriesReconciliation and bank reconciliationsPreparation and payment of VATPreparation and electronic payment of Corporate Tax (IS)Accounting closing and filing of the balance sheet- A rigorous, structured, and results-oriented approach to ensure smooth and compliant accounting follow-up throughout the year.
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Education
- BTS ASSISTANT MANAGER FOR SMES/SMISParis 14 Cnfp2008
Certifications
- DIGITAL MARKETINGLa Fabrique a Clients2021